Crash Champions #0737 Santa Rosa

4.7 (1,468reviews)
93%
1024 North Dutton Avenue,  Santa Rosa,  CA  95401

In operation 4 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Volvo

Reviews (1,468)

Likely to Recommend

I'm glad to know Crash is available - accidents do happen after all, and it's good to find a friendly, committed fix-it place.

Repair Quality

looks better than when I bought it (2nd hand, but in fine condition). Now it sparkles!

Customer Service

Where's the # 15? Great candor, respect & understanding. Fast service with the proverbial smile. Excellent!

Likely to Recommend

Repair Quality

Very good

Customer Service

Very good

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Absolutely never all I can do is tell the truth about what a terrible job they did on a vehicle that they weren’t able to complete to get it right. I think the shop was slow and they just scammed AAA Insurance to get more money by doing what they did to my vehicle.

Repair Quality

Absolutely not one of the worst repair jobs and or repair shops I’ve ever had anything to do with. Terrible communication some of the worst workmanship and painters I’ve ever dealt with.

Customer Service

Has to be one of the worst experiences that I’ve ever had with a Autobody shop. Went in for one small BB size dent and a mirror replacement on the right side $2100, then it went to fixing the whole right side without permission turned into a $6000 project that they couldn’t match the paint and ended up painting over half of the vehicle twice and still couldn’t match the paint pulled the vehicle from the Shop and now currently in touch with the bureau of automotive repair to see about what can be done legally

My Experience

Extremely professional and excellent customer service.

Likely to Recommend

Repair Quality

Amazing and professional service!

Customer Service

Every time I visited or got updates, the team was extremely professional and helpful.

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Repair Quality

Customer Service

Returned Clean

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My Experience

Very impressed with your work. Thanks so much.

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My Experience

Fast and great service. Very pleasant people to work with. Very satisfied with the job. Thank you

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Customer Service

They did a very good job. I was highly satisfied with it. They were friendly and very courteous.

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My Experience

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I like the way your company takes care of his customers very professional and they are very concerned of what’s going on. Thank you very much for treating me with respect and taking care of my insurance situation. Thank you so much. Just keep doing what you’re doing. You’re batting 1000%.

Customer Service

You are very professional I love the way you handled my claim my work and a very great communication skills. That’s important to me. Keep doing what you’re doing.

My Experience

Our service advisor, Jose, was courteous and efficient. He explained everything clearly and answered all of my questions. My car was finished early. I am completely satisfied.

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Excellent work

Repair Quality

Excellent work done on my car Bravo

Customer Service

Very professional Jose,very knowledgeable and kind

Likely to Recommend

I already have

Repair Quality

So far I’m pleased, I’m sure the test of time will be good too. Live the staff at this location.

Customer Service

Excellent

Returned Clean

Likely to Recommend

I will recommend and thanks for recommending

Repair Quality

Looks like nothing happened

Customer Service

Great service and got my vehicle sooner. Andy did awesome job with the communication.

My Experience

They did a great job and I'm totally satisfied

Likely to Recommend

They didn't get my right. I'm not gonna tell somebody a friend or relative. To take their car their they couldn't get mine done right

Repair Quality

And like I said, before, I now have a two tone car

Customer Service

The front bumper is about to fall off.Colors don't match.They didn't secure the undercarriage to the body, not satisfied at all

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Repair Quality

Very fast, and beautiful work. The receptionist was kind and welcoming, and Ryan was amazing in helping with my car.

Customer Service

Everything felt easy, and I wasn’t afraid to ask questions or get support. Great experience

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