Crash Champions #0737 Santa Rosa
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I tell everyone about crash champions
Repair Quality - 5.0/5.0 -
Great team. Very helpful.
Customer Service - 5.0/5.0 -
Always kept me updated
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Customer service was amazing. Repair was very good.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
Customer service was great but I was not very happy with the state that my vehicle was returned to me in
Repair Quality - 3.0/5.0 -
The repairs to the dent in my door seem to be good. The inside of my car was completely torn apart not put back together and there’s certain things missing and broken on the inside of my car. If I would’ve known I would have removed absolutely everything from inside my vehicle before repairs. Also my tire rim on my passenger rear side was not replaced and was also damaged in the accident.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Todo muy bien muy buen trabajo y el trato a la gente gracias
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was explained to me very well.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Your assurance and communication to have my car repair was excellent, thank you.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Only had truck back a couple of days. All seems fine.
Customer Service - 5.0/5.0 -
Only had the truck back for a couple of days. Everything seems fine though and looks good.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 0.0/5.0 -
I asked that they fix the touch up they did last tume and they didnt. I asked that they fix the scratch that they said they would fix last time and they didnt. There were new scratches on the car. The paint on the bumper they supposedly replaced is really bad on the passenger side bottom. Something was dripped on the drivers side rear quarter panel and wouldn't come off. There is something on the passenger front window that seems to have etched the glass. There is a tape mark on the license plate light cover that was not there before. Looks like the tape pulled the paint off.
My Experience - 5.0/5.0 -
Shania is a good service writer she did a good job with me she great access to your company thank her for me
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Hey do you like ready jet
My Experience - 5.0/5.0 -
Happy with the customer service and final repair
My Experience - 0.0/5.0 -
Hello, your team did very good... except when it came time to pick up my vehicle... At the start.. the deductible was covered by 'Uninsured Motorist and was waived'... When I picked up the car, I needed to pay $500.00 to recover my vehicle... I don't like to be caught off guard... The rest of the experience was Excellent ... I agree though... I think USAA dropped the ball on a 40 yr long relationship.... Cheers... Bob
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mitch H and all the team were great to work with and have been each time I’ve had to use their services. They take the sting out of needing cars repaired.