Crash Champions #0748 Carol Stream
In operation 3 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Got some back job still waiting for the call from you. Your rep Nick is very helpful
Customer Service - 5.0/5.0 -
Nick if he is a CS he is very good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks great-the entire process was organized well and I’m happy to have taken my car to Crash Champions!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
I was disappointed this time with Crash Champions
Repair Quality - 2.0/5.0 -
My side panel is still sticking out. Communication was poor, due to Crash Champions not having thr correct phone number
Customer Service - 2.5/5.0 -
Communication was poor
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Just 1 critique, would have liked a little more communication throughout the process. The car repairs look fantastic. Did an overall fantastic job.
Likely to Recommend - 5.0/5.0 -
Great work, looks brand new. Great attention to detail.
Repair Quality - 5.0/5.0 -
Beautiful work. Looks like new.
Customer Service - 5.0/5.0 -
Very helpful, professional and friendly.
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very satisfied with the service and the information received during the repair of my vehicle
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
I'm not mad about it, everyone was friendly and nice to work with, communication was good too. The rating came because the repair work too a week longer than expected.
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Yes .. was done quickly and I’m Very happy with the results of both of my bumpers front and back. Nick kept me updated on the timeline to be done.
Likely to Recommend - 2.0/5.0 -
There are probably better body shops this one just happened to be closest to my house
Repair Quality - 3.5/5.0 -
The wrong part was ordered & the repair took way too long
Customer Service - 4.0/5.0 -
It was fine. Not great but ok.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Very cheap, low quality aftermarket parts we're used to repair my vehicle. I was told that I will be contacted for replacing the bumper. That was misaligned during installation, but never got a call back.
Customer Service - 0.5/5.0 -
Unwelcoming the receptionist. Not at all humble with the customer. Alyssa, who assisted with the repairs, never followed up for the misaligned bumper installation