Crash Champions #0748 Carol Stream
In operation 3 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were friendly and very helpful. The repairs were finished ahead of schedule.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
When do you expect to have the right front rubber trim in stock?
Customer Service - 5.0/5.0 -
When do you expect to have the right front rubber trim in stock?
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was wonderful . From start to finish. The work was great . Done even before I thought.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything was good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I liked the text updates and friendliness of your staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent service!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Darcy and Dustin were very helpful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
The trunk area was left very dirty, otherwise, so far so good
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Your team is great and very accommodating and quick! You guys were very swift at the initial estimate as well as getting me in ASAP. You also finished my vehicle 5 days earlier than estimated. You were so accommodating with letting me pick my car up on Monday due to being out of town on Friday/weekend. This also saved me money because you were so quick that I didn’t even need to rent a car! You kept me up-to-date with the status of my car at the rate requested. All members of the team that I spoke with, starting at the front desk, were so considerate, kind, and very helpful. My experience was so good that I’m actually writing this. Your lifetime warranty is awesome and really shows the quality of your work and responsibility My car looks great, I am very pleased with your work. I will definitely spread the word about your business. Thank you!
Likely to Recommend - 5.0/5.0 -
Will definitely recommend to anyone who needs work done. And I will go back if I need to, won’t go anywhere else!
Repair Quality - 5.0/5.0 -
It was great. It doesn’t look any different from the rest of the car, you would never know work was done. Everything work and looks great.
Customer Service - 5.0/5.0 -
Every person I interacted with was great! Everyone was so accommodating and kind. Also friendly, which is not always the case! The awesomeness started at the front desk and remained through every interaction. They were all respectful and explained everything they were doing as they were doing it. They took care of everything related to insurance, I did nothing.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks amazing! The staff made sure to communicate when there were going to be delays. Job completed in a timely manner.
Customer Service - 5.0/5.0 -
Staff communicated through calls and texts so I was aware of the progress.