Crash Champions #0751 Lubbock SW
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair looks phenomenal. Car looks brand new.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied and they did a good job on my car thanks u so much
Customer Service - 5.0/5.0 -
Very satisfied
My Experience - 0.0/5.0 -
Meant to click yes, but while I’m here the quality control was terrible. The entire fender wasn’t painted when I tried to pick it up the first time and the fender and brand new headlight were scratched from when they mounted the bumper. The gentleman up front was awesome through everything and got it taken care of, but how was it marked ready for pick up with new scratches, bare metal and unfinished paint? The bill denoted a hood alignment but the hood was also still higher on the driver side front corner than the passenger side front corner. - Tyler Classen
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
They did an excellent job on my truck
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good communication. Friendly service. Good results.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
See previous comments. Hope the Moore or Norman facility is better on the repairs that Lubbock didn’t get right.
Repair Quality - 0.5/5.0 -
Took over 5 months to get my vehicle back. After getting my insurance company involved. I was given a pick up date. Showed up on that date. Vehicle wasn’t finished. I live 5 hours from Lubbock. Upon inspecting my vehicle. Work that was completed is sub par at best. Not looking forward to having to take it back to same company with poor customer service and inadequate work. $30K wasted here.
Customer Service - 0.5/5.0 -
When speaking with the front desk and not getting any answers, I asked to speak with someone else. I was told she runs that shop and she was all I could talk with.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
It was a pleasure the outcome was not what I expected!!
Likely to Recommend - 0.5/5.0 -
No pride from your personal on the work they do!!
Repair Quality - 0.5/5.0 -
Hail damage was taken care of. Over spray everywhere!! Old parts replaced damaged parts all white out. Duck tape glue all over. I have spent hours on making my truck look decent.
Customer Service - 0.5/5.0 -
I never got a call at all I had to give them a call to find out the status.
Likely to Recommend - 5.0/5.0 -
Satisfied with the work.
Repair Quality - 5.0/5.0 -
Great work, really happy how the jeep looks.
Customer Service - 5.0/5.0 -
polite and friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
good
Repair Quality - 3.5/5.0 -
good
Customer Service - 4.0/5.0 -
good
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0 -
Terrible job. Dent still there scatches on inside and paint running
Customer Service - 2.5/5.0 -
No I updated progress