Crash Champions #0765 Frederick Street

4.6 (625reviews)
90%
500 Frederick St,  Hagerstown,  MD  21740

In operation 4 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (625)

Likely to Recommend

Repair Quality

The repaired area was flawless but other area was left with clear coat residue . The trunk was clean when i dropped it off and dirty when i got it home.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

This is the second time I use champions. They are very prompt, make the process painless, and always keep you updated on what’s going on with your vehicle. My car was finished about four days early! I was able to pick up my car and leave the rental with them, they took care of calling rental company to pick it up. Always recommend this place. Car looks brand new! Thanks!

Customer Service

My Experience

The car is not repaired yet...I hope it will be repaired soon and then if I am satisfied I will let you know...thank you for asking....

Likely to Recommend

They deserve 10 for a satisfied customer 🙂

Repair Quality

Excellent work done in time...thank you for your hard work

Customer Service

Great job

Likely to Recommend

Repair Quality

Top notch service by the best collision center I ever been too. These guys went above and beyond to meet my expectations. Will refer them to anyone I know

Customer Service

My Experience

Thank you for getting us back on the road!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great customer service. And a job well done in a timely manner.

Likely to Recommend

Repair Quality

Customer Service

My Experience

They did a very good job on my car! Trustworthy, friendly and good communication. I’ll recommend them to anyone! 10/10.

Likely to Recommend

Repair Quality

Great customer service! Fast work for an excellent result! I highly recommend Crash Champions! Thank you Mike

Customer Service

Great!

Returned Clean

Likely to Recommend

Repair Quality

1. Driver door is not adjusted correctly 2. I found loose bolts pertaining to repair 3. Site lost paperwork for quote 4. Baffling around radiator not reattached 5. Delivery date missed by 2 1/2 weeks

Customer Service

1. Driver door is not adjusted correctly 2. I found loose bolts pertaining to repair 3. Site lost paperwork for quote 4. Baffling around radiator not reattached 5. Delivery date missed by 2 1/2 weeks

Returned Clean

My Experience

Great job well done on my car and the customer service gave a 100 percent

Likely to Recommend

They know their job and do it well

Repair Quality

Customer service, and the work that was done was awesome

Customer Service

Employees knew their job well with customer service

Likely to Recommend

Repair Quality

Customer Service

The entire staff was professional and very informative. Everyone was understanding and great to work with.

Likely to Recommend

Repair Quality

Took a lil longer then I thought it would, 3 weeks a bit long to be without my truck but the staff was very friendly and provided updates

Customer Service

My Experience

Job well done

Likely to Recommend

Repair Quality

Excellent work with great customer service

Customer Service

My Experience

Great job and customer service

Likely to Recommend

Repair Quality

Car was damaged by shop

Customer Service

Likely to Recommend

Repair Quality

Did a great job and professional

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Guys were pleasant and quick with the service, they finished my truck before the expected date and even let me come back because I needed something very important out of it. They inspected it before working on it and after to my satisfaction. I even took it back because it was making a noise and they checked it out and it was actually my fault lol low power steering fluid. Easy fix. I would definitely take my truck back to the fellas 👌🏽

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Since picking up the car, I have noticed a foggy overspray on tail light and a long run in the paint on the door.

Likely to Recommend

Repair Quality

Had to bring car back for some minor touch ups. Took care of the issues without any problems. They value customer satisfaction!

Customer Service

Returned Clean