Crash Champions #0765 Frederick Street
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service all around. Nice people and great job!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for going above and beyond with your service. How quick, and efficiently everything was done.
Likely to Recommend - 5.0/5.0 -
Ill recoment it
Repair Quality - 5.0/5.0 -
Great service and very professional, I am very satisfied with the job.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was a pleasure to have you guys work on my vehicle again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was a pleasure working with them again
Customer Service - 5.0/5.0 -
I will recommend them to one and need their car service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
What I was told at the shop was that that particular place had gone under new management and some people were fired that’s why it took 5 weeks to fix my car and and the paint job was not the greatest. The paint guy was one of the people that was let go because of the poor performance. So, maybe with new crew it maybe worth another try?
Repair Quality - 4.0/5.0 -
I would of given a 10 if the paint job wasn’t messed up.
Customer Service - 3.5/5.0 -
I always felt that the customer service lady was short from day 1.
Returned Clean
Likely to Recommend - 0.5/5.0 -
they take forever to fix the car
Repair Quality - 4.5/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
There was a lot of confusion every time we called, but this was due to the transfer in ownership, we believe. Very friendly receptionist every time we called.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
The car looks great. Perhaps communication could be a little better.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Recommended anyone to take your vehicle to them.
Repair Quality - 5.0/5.0 -
They made my baby look like brought her off the show room floor. I will highly recommend them
Customer Service - 5.0/5.0 -
Receptionist is sweetheart and so is Katie I believe that was her name never said they couldn't talk to me know matter what time of the day it was. Outstanding professional the hole team.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I will recommend this company to anyone!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I won’t recommend with no one
Repair Quality - 0.5/5.0 -
Really bad customer service and they been lie all the time and my car took 6 week get done
Customer Service - 0.5/5.0 -
They are very rough
Returned Clean
My Experience - 5.0/5.0 -
You all were Wonderful to me and toke very good care of me You all was a Blessing to me from God and I am so glad Brought me here Thank you so very much Greatfully Brian Grosh
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Crash Champions were wonderful and all The people who I dealt with were wonderful Greatfully Brian Grosh
Customer Service - 5.0/5.0 -
Amazing
My Experience - 5.0/5.0 -
Excellent work as promised for the price promised. Highly recommend.
My Experience - 5.0/5.0 -
The office staff was great. I don't understand why we had to have the car there for two days before they started working on it. Then we were told it would be ready on Friday but then could not pick it up until Monday. Otherwise okay
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Took way too long and horrible communication after transition between new ownership
Customer Service - 4.5/5.0 -
If it had not been for Sterling, I would have slammed Crash Champions on social media