Crash Champions #0765 Frederick Street

4.6 (630reviews)
90%
500 Frederick St,  Hagerstown,  MD  21740

In operation 4 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (630)

Likely to Recommend

I won’t recommend with no one

Repair Quality

Really bad customer service and they been lie all the time and my car took 6 week get done

Customer Service

They are very rough

Returned Clean

My Experience

You all were Wonderful to me and toke very good care of me You all was a Blessing to me from God and I am so glad Brought me here Thank you so very much Greatfully Brian Grosh

Likely to Recommend

Repair Quality

Crash Champions were wonderful and all The people who I dealt with were wonderful Greatfully Brian Grosh

Customer Service

Amazing

My Experience

Excellent work as promised for the price promised. Highly recommend.

My Experience

The office staff was great. I don't understand why we had to have the car there for two days before they started working on it. Then we were told it would be ready on Friday but then could not pick it up until Monday. Otherwise okay

Likely to Recommend

Repair Quality

Took way too long and horrible communication after transition between new ownership

Customer Service

If it had not been for Sterling, I would have slammed Crash Champions on social media

Returned Clean

My Experience

Sterling was great to work with. I couldn't find a single bit of problem with the repair. Excellent.

Likely to Recommend

Repair Quality

Customer Service

Sterling's the man 😊

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Always room for improvement.

Customer Service

Always room for improvement.

Returned Clean

Likely to Recommend

Repair Quality

Was able to get my repairs done in a timely manner

Customer Service

Did not follow up as much as stated they would

Returned Clean

Likely to Recommend

They did great work

Repair Quality

Great work on the repairs

Customer Service

Sometimes would not hear from the POC when they advised they would call

Returned Clean