Crash Champions #0765 Frederick Street

4.6 (630reviews)
90%
500 Frederick St,  Hagerstown,  MD  21740

In operation 4 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (630)

Likely to Recommend

Because the do a great job and great people

Repair Quality

They were awesome and Mike and Trisha are about the sweetest people I have ever met and they did a great job

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I would recommend them

Repair Quality

The repair work on the passenger side doors look awesome 👌If I know of anyone that needs body work done , I'll recommend crash champions. Thank you, Brad

Customer Service

I'am very pleased with the repair work that was performed on my Audi paint and body work the awesome. Thank you crash champions for the good work!

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Returned Clean

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My Experience

Crash Champions has done a fantastic job with my truck. I highly recommend them to anyone!! Thank You Crash Champions!!

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My Experience

My Experience

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My Experience

I received a fast high quality repair and service. Friendly and courteous.

My Experience

It was an awesome experience across the board

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My Experience

Incomplete repair

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My Experience

Mike Flook was my car estimator .. he walked me through the process.. showing what would be taken care on with my vehicle ..🚗 received texts with the estimated time of work .. was very pleased with the timely manner of getting my vehicle completed with all work being done very precise .. I spoke to Trisha who was a pleasure to ask questions .. very detained answers .. with a comfortable smile .. she definitely is knowledgeable .. with answering with ease & if not sure .. speaking to someone who has the correct information .. returned my calls very promptly .. with my previous questions ready to answer all of them …No one wants to use a collision center but myself & others want to be sure we are getting the complete repair work explanation.. giving us the reinsurance that all work will be done top of the line & on a good timeframe … . .. very clean in the waiting room ..complementary drinks … All in all I would recommend Crash Champions if someone has the need for collision work ..😃

Likely to Recommend

Repair Quality

I came back because your business did a wonderful & timely matter in my first repair .. I did do a Google review .. top knotch work from the specialists .. to your estimator Mike Flook & and front office representative Trisha ! This isn’t something you want to do on a regular basis, but if you need to have collision work done, I highly recommend this business 👍 Sharon

Customer Service

I was very satisfied with the service that I received …the estimator Mike Flook to the specialists and the front end representative Tricia were all on top of everything.!! They knew what they were talking about and they care about their customers ! Thank you ! Sharon

Returned Clean

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Everyone that I worked with was really great.

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They took a little longer than expected. The people were very nice.

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People are very nice

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My Experience

Likely to Recommend

Great

Repair Quality

Eveything went great

Customer Service

It was great

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Repair Quality

It took your team 2 times to fix the items that needed to be fixed. It was so bad that my insurance company allowed me to take it somewhere else. Your staff is rude and condescending. I have always brought my vehicles to you anytime they needed repairs. After this interaction I will never bring any of my vehicles to your shop. I really hope you address this issue and make the necessary changes to protect your business.

Customer Service

Returned Clean

My Experience

Very well done. Parts delays but they can't be helped..

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