Crash Champions #0774 Jonesboro
In operation 3 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team was so professional, kept me informed, and made the whole process easy. My car looks like new, and the customer service was excellent. Highly recommend!
My Experience - 5.0/5.0 -
Alicia was professional from start to finish in explaining the process and consistently kept me updated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Exceptional service from start to finish
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I give them a very high recommendation
Repair Quality - 5.0/5.0 -
They did a great job repairing our Infinity I would definitely recommend their services to anyone.
Customer Service - 5.0/5.0 -
Very CS friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My 1st experience was in 2024, and i took my 2014 Mercedes Benz G550 in from being hit but a drunk driver. It took 5 months to repair and my door still has not been installed correctly. I hear a whistle from the air at speeds over 40MPH. I told my Adviser Ray and sent emails and he said he would get me in to fix and never did. I am still waiting for that. I gave the team a second chance in 2025 with my new tesla model 3. I was never updated and had to call in and leave messages for updates in which I never recieved. I was told my car was ready on 3 occassions and called off of work and it was pushed to a further date. I was not notified until the advised day of pick up, resulting in lost time and money. The model 3 took 6 months to repair. I know there is some things that are out of the teams control, but Communication should be a priorty in any form of business. I hope that this survey gets to the right person.
Customer Service - 0.5/5.0 -
communication was non existent.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Alicia was very informative and helpful. Very professional, great customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service
Customer Service - 5.0/5.0 -
Very friendly and helpful
Returned Clean
My Experience - 5.0/5.0 -
The guys at Crash kept me in the loop via text
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Outstanding customer service. My car looks brand new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding Supporting customer service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0 -
Great job
Repair Quality - 5.0/5.0 -
Great job everything looked great.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional staff. Made sure I was up to date on everything. They did an awesome job. I'm was very satisfied with the service that they provided..
Customer Service - 5.0/5.0 -
Very professional staff. Made sure I was up to date on everything. They did an awesome job. I'm was very satisfied with the service that they provided..
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Alicia was great to work with and knowledgeable.