Crash Champions #0788 Rio Bravo
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Customer service and mechanic was nice and got done quickly definitely refer him to anyone! Glad I was able to go to him for the repairs!
My Experience - 5.0/5.0 -
Sean and everyone was very nice and always ready to answer questions.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My rep was great at keeping me updated with the process and progress of my vehicle. I am very happy with the customer service that I received.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repairs were done well and the representative was quite helpful and informative
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs done as promised
Customer Service - 5.0/5.0 -
Friendly and helpful
Returned Clean
My Experience - 5.0/5.0 -
I was made aware of my car’s repair's. Great communication, great customer service, amazing quality!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Awesome, great communication
Returned Clean
My Experience - 5.0/5.0 -
They did a great job and I would use them again and recommend them. Thank you so so much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very helpful and communicated efficiently. I would receive at least 2 updates (which I think its appropriate)throughout the week letting me know the status of my car.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for doing an amazing job. This is Carol Davis and it's my car, not Bryan's. Thank you again.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Long time after first complete date
Customer Service - 5.0/5.0 -
They were very communicative
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Excellent Service
Repair Quality - 5.0/5.0 -
Great Service really nice people
Customer Service - 5.0/5.0 -
Great Customer Service very Good work Professional Employees always kept me updated on service
Returned Clean
My Experience - 5.0/5.0 -
You all were so easy to work with. The way everything was coordinated with my insurance for me made the process a breeze.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job overall.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
My vehicle was held for an entire month due to minor damage, a situation I find unacceptable. Consequently, I cannot endorse this company. I also reached out to corporate, and although I was informed I would receive a response within 48 to 72 hours, a week has now passed without any communication. I am left questioning the operational standards of this business.
Repair Quality - 0.5/5.0 -
The aftermarket components they utilized were incompatible. My bumper assembly consists of four distinct parts. I only required one of these bumper sections, and due to its aftermarket nature, it did not align correctly.
Customer Service - 0.5/5.0 -
My vehicle was held for a month, and its condition upon retrieval was unsatisfactory, requiring an additional week of service. The initial damage was minor, indicating an excessive repair duration. Furthermore, an additional imperfection was introduced on the fender. I wished to retrieve my vehicle and seek alternative service, but its release was contingent upon payment of the $500 deductible. I am seeking clarification regarding the requirement to pay the $500 deductible, given the extended retention period and the notification that the vehicle was ready. The work performed was not up to standard, a fact acknowledged by the manager. Consequently, my vehicle remains at the facility as I await communication from corporate, despite a promise of contact within 48 to 72 hours. I have yet to receive any communication from corporate.
My Experience - 5.0/5.0 -
They were super fast, kept me updated throughout the process and the staff is very kind.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Sean kept me informed and up to date on the process of my vehicle. He was both professional and knowledgeable as well as respectful in ensuring me my vehicle would receive quality service, which it did and I appreciate.! I wasn’t a number, I was treated with respect and kindness which goes along way especially because I was already dealing with a stressful situation with my recent accident. I highly recommend Crash Champions and will definitely refer to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I ended up here because a coworker recommended this company. I ended up at this location because I was able to get a same day appointment for an estimate, which was a big relief during a stressful situation. The estimate was very quick and was nearly $800 less than the previous estimate I obtained. I decided to go with this company and location because they use Toyota parts rather than aftermarket parts. I went on a Tuesday and was scheduled for the following Monday. I was able to pick up my car the day after dropping it off. The car looks great like nothing ever happened and the team was very helpful in providing me information about timeframes and the extent of the damage. No other damage was noted after they took everything apart except for damage to the emblem, which was a $30 fix. Overall I was very happy with the service I received and the result/quality of the repair!
Customer Service - 5.0/5.0 -
I was very satisfied with the communication and the patience with me and my questions. I also appreciate how easy they made it for the responsible party to pay for damages.