Reflective Auto Collision

4.7 (64reviews)
93%
813 Gibson S.E.,  Albuquerque,  NM  87102

In operation 27 years, 24 years at this location.

Here at Reflective Auto Collision we are know to take a lot of pride for the little details that mean the most. Like only accepting quality work once completed. Nothing less than perfection. We are a family run business going on 2nd generation ownership since 1999. We have over 5 decades of experience on the new cars but also the older classic cars, for all you car collectors out there. We can fulfill all your car needs, whether it be a small fender bender or some extensive work on a classic car. New or Old, Small or Big. Anything you can think of, we can do it. Come on down and "Lets See How Reflective, Reflects On YOU!!!!"

Services
  • Free Estimates
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (64)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop's excellent customer service, with many highlighting the professional and friendly staff who provide clear communication throughout the repair process. The quality of work receives high marks, with customers noting excellent craftsmanship, perfect color matching, and repairs that make vehicles look like new. Many appreciate the timely completion of work, often ahead of schedule, along with helpful text and call updates. The shop's cleanliness and attention to detail, including washing vehicles before return, are frequently mentioned positively. However, some customers noted areas for improvement including better quality control inspections, more accurate completion timelines, and ensuring all work is properly finished before vehicle pickup.
Select to learn more
"Excellent customer service, great craftsmanship, great communication."
"The repair work was flawless & blended perfectly with the rest of the car. Looks the same as brand ..." Read more
"... truck for almost 2 weeks and when I got it back I looks like the used spray paint! And left oily finger prints and new scratches where they fixed ..." Read more
"Too many mistakes"
"Missing screws Scrotches in the body Gaskets on the doors loose Hood is not holding Scratchers ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I had a great experience with this auto body shop. The entire repair process was seamless from start to finish. Their communication was excellent. They kept me updated every step of the way, and the quality of the repair was outstanding. The team was professional, efficient, and made the whole experience stress-free. I highly recommend them to anyone looking for honest, reliable, and top-notch service!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

You guys were great! I loved how you kept in touch with me so I knew it was going on and had my car and good hands! Thank you for vacuuming and washing as well

Customer Service

Returned Clean

My Experience

Everyone good job 👍👏thanks so much 😘

Likely to Recommend

Repair Quality

Too many mistakes

Customer Service

They don't have Quality control

Returned Clean

My Experience

The repair work was flawless & blended perfectly with the rest of the car. Looks the same as brand new. Very pleased. Received professional & courteous treatment & kept informed of all schedules & updates. Highly recommend them.

Likely to Recommend

No question. Would not hesitate to highly recommend them.

Repair Quality

Flawless & seamles

Customer Service

I was extremely satisfied with the results. The work on the repair, replacements, & painting was flawless & seamless. It looks brand new. My treatment was very professional & courteous. I was kept updated on the work process & schedules.

Returned Clean

Likely to Recommend

Repair Quality

Reflective auto Collision is the place to go, if body work is needed on your vehicle. Customer service was excellent and felt taken care of from the moment we were in talks about some repairs for my vehicle. Thank you Steve for taking the time and effort to ensure the vehicle was taken care of.

Customer Service

Reflective auto Collision is the place to go, if body work is needed on your vehicle. Customer service was excellent and felt taken care of from the moment we were in talks about some repairs for my vehicle. Thank you Steve for taking the time and effort to ensure the vehicle was taken care of.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Beautiful work like nothing happened

Likely to Recommend

I love their job.

Repair Quality

Excellent and expertise job done.

Customer Service

Satisfied in all area of the work done and customer service perfect.

Returned Clean

Likely to Recommend

Repair Quality

The work they performed on my car—a Hyundai Tucson—was excellent. I commend you on both the customer service and the quality of the work. 100 stars, guys! 👍🏻

Customer Service

The work they performed on my car—a Hyundai Tucson—was excellent. I commend you on both the customer service and the quality of the work. 100 stars, guys! 👍🏻

Returned Clean

Likely to Recommend

Repair Quality

Good job thanks

Customer Service

Good job thanks

Returned Clean

Likely to Recommend

Repair Quality

Car looks great, no issues. I appreciate that they gave the outside and inside a bit of a clean as well.

Customer Service

Returned Clean

My Experience

Everything from dropping the car off, to the updates, to picking the car up, was perfect. We never had to guess if progress was being made, and if they had a question, I got a phone call to work through the issue. The car was done in a super reasonable amount of time, and it is beautiful. I am very happy with how this car turned out. Thank you!!

Likely to Recommend

I tell all my friends and family how much I like this shop and the people who run it.

Repair Quality

Everything from the initial estimate to dropping the car off, text and phone call updates, to the day we picked up the car was awesome. The work done on our car is beautiful. I am actually still amazed at how good the whole car looks. Reflective has been a great shop, and as long as it is around, we will use them for any body work related issues.

Customer Service

Text updates, and calls from Steven were super appreciated. Nothing got left undone. The communication was awesome.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Could have cleaned the cargo area.

Customer Service

Returned Clean

Likely to Recommend

Never again! I contacted my insurance company because I’m super disappointed

Repair Quality

Had my truck for almost 2 weeks and when I got it back I looks like the used spray paint! And left oily finger prints and new scratches where they fixed and painted

Customer Service

All lies!!! No concern for my time or property!!!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you great job

Likely to Recommend

Repair Quality

Great job thank you

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean