Crash Champions #0792 Whippany
In operation 3 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Great communication and efficiency regarding my car repair.
Likely to Recommend - 5.0/5.0 -
Crash Champions were efficient, professional and nice to deal with.
Repair Quality - 5.0/5.0 -
Etienne did a great job.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks to everybody involved. Two weeks is not bad to have to wait. The quality was superb so it was worth the wait. I live in Whippany and am glad to know Crash Champions is in my town. When you have a crash and in my case it was the crash of a falling tree branch in the July 3, 2026 high winds storm damaging my car parked in my driveway, work with your insurance company to use Crash Champions. Actually, my insurance company directed me to Crash Champions in Whippany so they knew best.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Workmanship was very good. Initial estimates of when the repair would be done were wildly inaccurate.
Customer Service - 4.5/5.0 -
Customer service was good. Telephone was always answered, and questions were always answered satisfactorily.
My Experience - 5.0/5.0 -
Service was very professional & considerate.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Liberty Mutual selected
Repair Quality - 5.0/5.0 -
Nice job. Car looks as good as new
Customer Service - 5.0/5.0 -
Good job. Nice and knowledgeable people at the location
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
I would be hesitant to recommend Crash Collision to friends or family. While the quality of the repair and paint work was good, the lack of communication, poor follow-up, and inconsistent customer service made the overall experience frustrating. If they improved their communication, returned customer calls, and provided a friendlier experience, I would be much more likely to recommend them.
Repair Quality - 3.0/5.0 -
he repair quality was good overall. The paint matched well, and everything looked clean and professionally done. However, I was disappointed to find that a salvage/pre-owned side panel was used, and it had a very noticeable scratch on it. I wish a better-quality replacement part had been used, especially after waiting four weeks for the repairs to be completed.
Customer Service - 2.0/5.0 -
the communication throughout the process was extremely disappointing. My vehicle was in the shop for about four weeks, and getting updates was incredibly difficult. Every time I called, the front desk representative either had no information to provide or told me they would call me back with an update. Unfortunately, I rarely, if ever, received those promised callbacks. I found myself having to call again the next day or a few days later, only to be met with the same response or with staff seeming surprised that no one had followed up with me. It felt like I was constantly chasing someone down just to get a realistic completion date. I understand that repairs can take time and delays happen, but keeping customers informed should be a priority. Better communication and follow-through would have made the experience much less stressful.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
It’s a very busy shop and in a crowded location. My sister actually referred them to me.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a great job on the repair of my car. Process from start to finish was easy, no hassle.