Crash Champions #0792 Whippany
In operation 3 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent professional and Knowledge service.
Customer Service - 5.0/5.0 -
Excellent 5 Stars
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
No comment
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Would totally recommend!
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
In person, the customer service is top notch! However, the disconnect between the texting service from corporate and the local branch is a bit frustrating. Also, when following up via email on my car, I didn’t not always get a response. I get that ppl get busy though.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 0.5/5.0
Customer Service - 5.0/5.0 -
Excelente servicio muy responsables y cumplieron con el tempo estipulado para la entrega , los recomiendo
My Experience - 5.0/5.0 -
Excellent work. Very professional
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was courteous and professional I would recommend their service to anyone who needs it
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service and repairs were done very well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Outstanding job! Marci is tge Radar O'Reilly of Crash Champions. Nobody runs the show better. Dave also gets all-star honors. Can't go wrong here.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for being so accommodating
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work on the car was excellent; however, their communication regarding the actual completion date was poor.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The back tailgate was not properly repaired and the front end was never aligned. Also, the car was supposed to be done by this past Friday. I received a text update every day for two weeks, except for the actual day it was supposed to be ready for pick up. Finally, my first name is Dominic, and I would appreciate the respect of addressing me by the name my parents assigned me at birth.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
They did not properly fix the tailgate. They never did the necessary wheel alignment. They texted me every day that the truck was on schedule, with the exception of the Friday it was supposed to be ready for pick up. I was constantly referred to as Dominique when my birth given name is Dominic, thus dehumanizing me.
Customer Service - 0.5/5.0 -
I had already completed this survey on Tuesday and expressed my concerns. They did not properly fix the back tailgate, they never performed the wheel alignment, they texted me every day with the exception of the day the role me the vehicle was on schedule for pick up, and they constantly addressed me as Dominique when my name is Dominic; thus dehumanizing me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good overall performance