Crash Champions #0804 Grovetown
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Taylor and Nicole made the process very easy and stress free. The text updates were great and I really appreciated being in the know throughout the whole process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Appreciate the great customer service, the text message updates and the wonderful repair work you done. Great job guys thanks a lot. I will definitely recommend Crash Champions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service and great work. Thanks a lot
Customer Service - 4.0/5.0 -
Customer service was great. I like the idea of being informed every step of the way. Welcoming atmosphere
Returned Clean
My Experience - 5.0/5.0 -
I am very pleased with the service provided,the staff were very friendly and courteous during the time it took to finished my vehicle, very impressed because they kept me informed on regular basis.
My Experience - 5.0/5.0 -
Great job!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The job was done in a timely manner and came out perfect. Thanks
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Expectations were established from the very beginning, and they were exceddedin every aspect. The work was flawless and the customer service was greater than top tier! Hopefully I won't need any future work done, but if I do, I know where to go. In my opinion, they are honestly the best!
Likely to Recommend - 5.0/5.0 -
Most definitely
Repair Quality - 5.0/5.0 -
Very friendly and very good at communicating with me throughout the process this was my first time getting a vehicle repair and I would definitely go through them again they kept me updated throughout the entire process and I’m very satisfied with the results.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer Service was prompt and accurate. I appreciated the frequent updates
Returned Clean
My Experience - 5.0/5.0 -
The repair was prompt and completed well before expected. Everyone at the shop was especially friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very Friendly staff
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It’s started a little rough as the estimator that I first spoke with quit and didn’t pass on the information which once I contacted the office to follow up it went very smooth. Communication via text updates was a good way to track progress of the repairs and any issues that would cause delays. Nichole kept me updated as well and made sure the insurance and rental vehicle was taken care of. Great job Nichole and the team.
My Experience - 5.0/5.0 -
Outstanding and Excellent service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0 -
Outstanding
Returned Clean
My Experience - 0.0/5.0 -
Repair and everything was great. But gave me the car back with an almost dead battery and didn’t say anything. That’s just weird.
My Experience - 5.0/5.0 -
Fantastic work restoring our vehicle to it's beauty before it's recent accident. Your hard work and swift service returned our vehicle to us in pristine condition and in a quick manner! Many thank yous!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very organized, and kept me informed every step of the process. Definitely will return if needed.
Customer Service - 5.0/5.0 -
Very informative and well communicated process
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very helpful. Good work. I like the txt updates.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Taylor went above and beyond to help with truck repair.
My Experience - 0.0/5.0 -
The repair took long and mostly due to parts is understandable but being told all parts were delivered but pending two then being told some parts were still being order is not good for business. Mr. Chris able to order one missing part when I was told they were in back order made me lose confidence in company. Nicole was nice and professional but being giving the run around for almost four months and then still getting charged the $500 deductible is not good. I would’ve moved my car to another location but was told vehicle was being worked on then the story changes. Work was ok but I needed vehicle back so I had to deal with it.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I would of gave a 10, but they forgot the seal around the window. However, once noticed, they fixed it right away. Friendly service and the paint job looks great. I hope I never have a reason to return to them, but if I do, I will go back to them for repairs, because they did a great job at keeping me posted, friendly service, and fixed their mistake without hassle.