Gerber Collision & Glass - Grovetown

4.9 (1,558reviews)
99%
410 Merchants Way,  Grovetown,  GA  30813

In operation 85 years, 5 years at this location.

Gerber Collision & Glass - Grovetown offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,558)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive, frequent communication through calls and texts at every stage of the repair process. Timeliness is a recurring highlight, with numerous customers noting repairs were completed ahead of schedule. Staff professionalism, friendliness, and going above and beyond, such as cleaning vehicle interiors, returning rentals, and even delivering vehicles to customers homes, are frequently celebrated. A few customers noted minor concerns including loose hardware, a whistling noise post-repair, a missing backup camera notification, and app update delays, as shared directly in their feedback.
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"The quality and attention to detail is the reason for this rating. This Cadillac has sentamental value to my family. ..." Read more
"... They maintained clear and concise communication. The work done to the vehicle was fantastic, and anything that was different any issues that ..." Read more
"... say the least, Gerber exceeded our expectations and our BMW was returned to us looking better than the day we bought it. Thank you Gerber—job well done 👍" Read more
"... technicianteam Did a great job with the repairs and even completely reversed the slight dent on the driver door, to the point I cant tell it was ever repaired! The technician that handed my keys even helped with ..." Read more
"Gerber Collision and Glass did an amazing job! They finished my car earlier than expected, cleaned the interior, and even returned my rental for me. The customer ..." Read more
"... appreciated the progress updates. A big surprise was that the repair was completed two days prior to estimated date. Cudos to your team!" Read more
"The work was completed ahead of the original estimate which was great. I liked receiving the occasional text message to ..." Read more
"... This is the second vehicle Ive had serviced there. The turn around time was ahead of schedule both times and the work done was excellent. Also, I was kept ..." Read more
"... From the initial estimate through to completion, everything was handled in a timely and professional manner. They worked around my schedule, started the repairs ..." Read more
"It took a little longer but not on their end . It took a few days more but no big deal."
"... very communicative for every step of the process. They maintained clear and concise communication. The work done to the vehicle was fantastic, and ..." Read more
"... completed ahead of the original estimate which was great. I liked receiving the occasional text message to let me know of key events and progress versus the estimated schedule. Thank you." Read more
"I had to call on the excepted pick up date on the way to pick it up to discover that there was a delay dt a part not showing up."

My Experience

Everything was done on time and to my satisfaction

Likely to Recommend

Repair Quality

Customer Service

Communicated with me every step of the process

My Experience

Zoey was great very helpful and knowledgeable!

My Experience

Did great job, car cleaned and I like lighting warranty

My Experience

Very Professional and great service

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Returned Clean

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My Experience

Repairs looks brand new. Can't tell it was damaged. Great job.

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Returned Clean

My Experience

Great experience with Gerber Collision & Glass! The team was friendly, professional, and kept me informed throughout the process. My vehicle looks great, and I’m very pleased with the service!

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My Experience

5 star customer service and will highly recommend friends and coworkers to bring their vehicles to Gerber 100%

My Experience

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I don't think that 🤔 it will be coming back

Repair Quality

Not completing the applicant of the damage

Customer Service

Bad customer service

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My Experience

Missing/loose hardware, hood to fender uneven gap, dented running board

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Repair Quality

Steven was great at communicating every step of the way.

Customer Service

Steven was great at communicating every step of the way.

Returned Clean