Crash Champions #0807 Lynchburg

4.3 (465reviews)
83%
18395 Forest Road,  Lynchburg,  VA  24502

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (465)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Got couple issues to bring back- let me know when rear factory step pad comes in

My Experience

Yes, this place and the people are amazing. They kept me updated on the progress of my repair. And they got my car ready a day ahead of schedule. I highly recommend

My Experience

Everyone at crash champions went over and beyond customer service and kept me in the loop regarding my vehicle. I highly recommend this to anyone who has any crash or collision to their vehicle.

Likely to Recommend

I highly recommend anyone

Repair Quality

I would highly recommend Crash Champions to anyone who has a need for collision repair. I was notified throughout the whole process and my car was repaired in a timely manner. They even washed the car and vacuumed it out!! Thank you Crash Champions!

Customer Service

The young lady at the front desk came off rude when you spoke to her

Returned Clean

My Experience

Grand Cherokee emblem does not match original. Fender liner is missing fasteners. Body panel does not line up.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Just a few days ago my daughter backing up in my driveway sideswiped a tree and she took her car there it is now being repaired

Repair Quality

As soon as we got the ok from ins. Crash located parts for my 04 Silverado matched the paint perfectly and the truck looks as good as new in a timely manner

Customer Service

Very friendly and professional

Likely to Recommend

Repair Quality

They do great work! I would trust no other business with my car. Every associate was courteous, knowledgeable, and they did exactly what they said they would do.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

For me interaction is very important. And it was definitely a pleasant experience! One of the people I deal with most name was Frank. Very professional and detail oriented. I also kind of expected it to take approximately 2 weeks. And it was more like about a week. Frank explain to all the paperwork to me. And while we were talking. We ended up talking about how much we both enjoy driving a manual. Also before I left. Frank mentioned that they were unable to wash the outside of the car considering they may damage it from the poor OEM paint job already peeling on the car. So apparently did detail guy put a little extra love into doing the inside of my car! That was definitely unexpected and simultaneously appreciate it! Just a last note. I've been told pearl white it's hard to match. I'm not an expert. But I would say they did an awesome job matching it with the existing paint job!

Customer Service

My Experience

Good work

Likely to Recommend

Great customer service. Communicated well throughout the entire process via text message and appropriate phone calls. Work was completed ahead of schedule and the car looked great.

Repair Quality

Customer Service

Everyone was very courteous and professional. I appreciated the updates via text and occasional phone call to let me know status updates and reminders. They also finished the work ahead of schedule which was very helpful.

My Experience

No issues, great service.

Likely to Recommend

Impressed with the work and the process

Repair Quality

Very happy, very friendly. Did a great job. I was surprised how clean the truck was inside and out, which was unexpected. They even cleaned the floor mats. Little things will stick with you, keep up the good work

Customer Service

Friendly, helpful

Likely to Recommend

Repair Quality

Good work. More communications and options would be better.

Customer Service

More communication

Returned Clean

My Experience

This is a great repair company& the workers there are so very kind.i would always recommend yal to others anytime. Very pleased here thanks so much!

Likely to Recommend

Good job& nice people to work with. Very informative

Repair Quality

Very efficient, polite, interested in the problems torally.i would highly recommended them good people to deal with

Customer Service

Very efficient & did good job

My Experience

Service was great.

Likely to Recommend

Repair Quality

Good job!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I appreciated the fact that they stayed in contact with me constantly letting me know how things were going along the way.

Likely to Recommend

Repair Quality

Quick and great craftsmanship. I was very pleased with the repairs to my truck.

Customer Service

It was a pleasure to work with Frank during the repairs of my truck. He kept me informed during the process.

Returned Clean

My Experience