Crash Champions #0807 Lynchburg

4.4 (472reviews)
85%
18395 Forest Road,  Lynchburg,  VA  24502

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (472)

My Experience

Excellent team, excellent timing, 10/10! Alexandria utilized amazing customer service skills throughout the entirety of the process, keeping me up to date with the latest information. Would definitely take my vehicle here again!

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Returned Clean

My Experience

Alexandria was very communicative and very nice to deal with the whole way through my process of my car being fixed. Hard to find someone easy to deal with.

My Experience

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My Experience

Great service

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Good communication and service.

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Good communications with Alexandria

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Returned Clean

My Experience

Communication with Alexandria was top tier!

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My Experience

Alexandria was fantastic to work with throughout the whole repair process.

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Repair Quality

Awesome work!

Customer Service

Didn’t see a specific spot to leave a full review but… Alexandria and her team were great! Everything was professional and the Communication they provided to me during the process was accurate, timely, and clear. I had one thing I needed her team to look back over, which was nothing too major. They were happy to check it out and fix the issue. They were willing to work with my schedule and I appreciate them for making it a flawless experience. 10/10 reccomend!

Returned Clean

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I have already told people about you all.

Repair Quality

I am pleased with my car. And will refer anyone too you all.

Customer Service

My car look brand new. Thank you

Returned Clean

My Experience

I am very pleased with the service that Crash Champions provided. would highly recommend the service to anyone.What a great team to work with.

My Experience

Had the worst experience from crash champion! I will never bring my car back to this place !

My Experience

My Experience

Alexander was very helpful in every way. The car looks amazing. The mechanics did a great job, very knowledgeable. Many thanks to all . Wayne Greenlaw

Likely to Recommend

Alexander and the entire team did an outstanding job on my Toyota RAV4. I could not be more pleased with the quality of work and the ease of working with Alexandria. She is an outstanding employee. Thank you very much for the entire job well done sincerely Wayne Greenlaw.

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Alexandria is awesome

Returned Clean

My Experience

I was completely impressed. Alexandria kept me updated the throughout the entire process. I’ve never had a business take the time to do this and I absolutely loved it. Everyone that I came in contact with were very professional and actually fun to be around. It isn’t all work for these people. A little laughter goes a long way. They made me feel very comfortable. I have only been in Virginia for 1.5 years and I’ve got to say this place has been an amazing experience. Alexandria put up with my ramblings and was very cordial about it. I jabbered ALOT. LOL! When my truck was done, I noticed a screwdriver dent that was an obvious oops made by the repairer (please don’t get mad at them). Not a big deal but she immediately pulled the truck back in and had it fixed. I picked up my truck the next day. She even got rid of some superficial scratches on the box of the truck for me. She absolutely did not have to do that. That is above and beyond in my book. Also, I don’t know who did this but there was a rubber seal along the drivers side door that was coming off and needed to be popped back in place, I had tried to do it myself but couldn’t get it to stay and someone there fixed it (wasn’t even on the estimate- totally on the other side of the truck and had nothing to do with the reason the truck was in the shop). I am very grateful for whoever did that for me. There was a corner rubber piece around the window that cracked during the process and they are going to fix that also next week. I can only say that this is a wonderful group of employees at this establishment and I will definitely use their services again (God forbid I ever need it lol) they make you feel very comfortable and special. Thank you again.

Likely to Recommend

Already have done this to various co workers

Repair Quality

I thoroughly enjoyed the experience with you. Y’all went above and beyond with your service.

Customer Service

Top notch employees. Did extra work not needed and I was impressed.

Returned Clean

My Experience

Alexandria was extremely helpful and very informative and helped me along the way with everything she is a real sweetheart

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Alexandria is the best so sweet and is wonderful with updates and making sure to help things go smoothly she was what made this experience bearable.

Returned Clean

My Experience

Very welcoming place. I enjoyed working with Alexandria and her colleagues.

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My Experience

I appreciated Alexandria keeeping in touch with me to let me know how my repairs were coming along. And the techs did a wonderful job.

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Repair Quality

I was very pleased with the repair. Alexandria kept me informed of the progress of it. I would certainly recommend others to use this facility

Customer Service

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