Crash Champions #0807 Lynchburg
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The facility manager Alexandria was very good and took care to keep me posted about all stages of Repair and responded to my messages and questions even after the work time. I wish I had given my other cars bodywork to you. overall excellent service which went to be beyond, the requirements
Likely to Recommend - 5.0/5.0 -
I already recommended a friend !
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
My issues were resolved with a follow up visit.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Alexandria was pleasant, efficient, and willing to help with anything needed to get the job done. I was pleasantly surprised by how service oriented the company is and how nice my vehicle looked when finished. I will be recommending you to anyone who I find needs your expertise.
Likely to Recommend - 5.0/5.0 -
I have already sung their praises to a couple people.
Repair Quality - 5.0/5.0 -
Wonderful service!
Customer Service - 5.0/5.0 -
Both young ladies with whom I had contact were friendly and willing to go the extra mile to serve me.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Extremely helpful and great with communication
Likely to Recommend - 5.0/5.0 -
Everything was great!
Repair Quality - 5.0/5.0 -
I was completely satisfied! Alexandria was the reason! She was soooo kind and helpful. Of course the work was done perfectly, but I can get that from several shops. I can't get Alexandria at the other shops. She is the reason I'll be back if I need other repairs.
Customer Service - 5.0/5.0 -
See the earlier comments.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Alexandria was absolutely amazing throughout the whole process. My car was the cleanest I had ever seen it thank you to Zach the detailer.
Likely to Recommend - 5.0/5.0 -
If I ever need repairs I will be returning to Crash and will recommend as well.
Repair Quality - 5.0/5.0 -
You can’t tell where the repair was done. I’m very happy with the repair.
Customer Service - 5.0/5.0 -
I received multiple text a week with updates. Everyone in the office was friendly and knowledgeable.
Returned Clean
My Experience - 5.0/5.0 -
It was really good to get updates on repair progress periodically so that I can plan things on my side. Especially my thanks goes to Alexandria. She greeted me with nice smile and she handled things very professionally. As long as people like Alexandria work there, I will recommend Crash Championships to people. The repair is done well and I also compliment the repair technicians.
Likely to Recommend - 5.0/5.0 -
Not only important is the repair job itself, but also communication with customers are very important. In this sense, I am very satisfied with the service I received and would recommend this shop to my family members and friends.
Repair Quality - 5.0/5.0 -
Alexandria greeted with smiles and handled the stuff professionally and that was so impressive. In addition, it seems that the repair technician did a good job!
Customer Service - 5.0/5.0 -
Absolutely. Alexandria gave me progress updates periodically and it was really helpful and gives an impression that you do care about customer needs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was awesome!
Customer Service - 5.0/5.0 -
Awesome
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great quality work and the Service Manager was friendly and very helpful... got me in early and kept me up to date with the work flow
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The receptionist was very knowledgeable and the work was excellent. It actually looked like a new vehicle. Thank you guys for your good work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Very friendly, and always willing to help
Likely to Recommend - 5.0/5.0 -
Would recommend
Repair Quality - 5.0/5.0 -
Good repair job
Customer Service - 5.0/5.0 -
Outstanding customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience. Employees are super friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly and knowledgeable
Returned Clean
My Experience - 5.0/5.0 -
Very happy with how nice my car looked!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
We requested estimates and information to be given to us in writing. We were told it was available but was never given to us. because of this, there were several items inthe repair we were unsure about.
My Experience - 5.0/5.0 -
Experience was Exceptional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were great to work with
Customer Service - 5.0/5.0 -
Great
Returned Clean
My Experience - 5.0/5.0 -
A great professional job looks like brand new and very thankful for the job. You're done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great fast and professional job updates every day thank you Dorothy
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Phenomenal customer service.
Likely to Recommend - 5.0/5.0 -
This was my first time experience with Crash Champions, but if the need arises, I would absolutely recommend.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Phenomenal customer service the front desk staff blew me away.