Crash Champions #0807 Lynchburg
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job from all involved. Would highly recommend
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks absolutely amazing! As beautiful as the day I drove it of the sales lot. I actually shed a couple tears of happiness. From the office staff who kept me updated to your auto body workers, I am completely thrilled with the job your team did.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m more than satisfied and would rate the service and job done well above a 10. My car went in for repairs around the same time Crash Champions began their name change. While I’m sure it was a busy time for them, they always kept in constant contact and communicated with me regularly. The end result brought me to tears. My 2014 Jeep looked as beautiful as the day I drove it off the sales lot. I couldn’t be more pleased.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Alexandra was fantastic! Thank you for excellent service and communication. I will recommend Crash Champions without reservation.
Likely to Recommend - 0.5/5.0 -
Absolutely not
Repair Quality - 1.0/5.0 -
Nothing but issues since the disassembly, shop is large but has only one painter and one paint booth. Does not try to source parts outside of their vendors after not hearing from their vendor for over two weeks. I sourced the part myself for the shop to use but was met with nothing but disappointment about how they could not use a genuine Honda part from the local dealer because it was not one of their vendors. Had to contact Geico to get it approved for that part to be used. Then we still had issues with getting the car completed due to the technician that had been working on our vehicle being out sick and they will not let other technicians from their own shop work on other cars. Regardless of anticipated vehicle return windows. Overall horrible experience.
Customer Service - 2.0/5.0 -
Service manager was horrible shop manager tried to make things better but it seemed like they were just covering their tail. The entire team their is not on board and don’t know what is going on from parts to service to shop management
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kept me updated on everything
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Would never
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
Beyond dissatisfaction
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
Repair quality is Excellent!
Customer Service - 3.0/5.0 -
On the last week of the repair, delays happened that affected my rental car issue. I have ti make numerous calls to cover my rental car but i still ended up with no available vehicle for three days and additional expense on my part.