Crash Champions #0807 Lynchburg

4.3 (471reviews)
84%
18395 Forest Road,  Lynchburg,  VA  24502

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (471)

My Experience

Frank and the team at CC were professional, kind, and completed the work ahead of schedule.

Likely to Recommend

No complaints or issues.

Repair Quality

Finished the work ahead of schedule, vehicle looks good as new.

Customer Service

Polite and professional.

Likely to Recommend

Repair Quality

Customer Service

Really happy w/ the way it looks

Likely to Recommend

Repair Quality

Very good work preformed

Customer Service

Returned Clean

My Experience

The job was done promptly and looks great..Frank and Jordon were very helpful and friendly.. Will certainly reccomend Crash Champions To others…. Thank you

Likely to Recommend

Repair Quality

Very good service.. Would recommend to others..

Customer Service

Great working with Frank and Jordan

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Great people n they nice n try talk to you n let you know about your car

Repair Quality

Great people

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Car looks good, people were friendly.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Never. I will personally go out of my way to recommend anyone I know to never use crash champions. After all the trouble I had, they never offered any kind of discount or anything. Acted very nonchalant about the entire situation.

Repair Quality

Multiple delays. Zero communication. Nearly 2 months went by and they notified me nothing had been done to my truck and it would need to be hauled over 4 hours away to another location for the work to be started due to management being fired at the location and techs either being fired or quit.

Customer Service

Zero communication. Id call in multiple times some days to try and get a status update only to be told by who I was speaking with that they didnt know anything about my vehicle and couldnt find anyone who did.

Returned Clean

My Experience

The service was professional, quick and excellent! I would highly recommend anyone to Crash Champions!

Likely to Recommend

Absolutely

Repair Quality

Frank and the staff were great. They did and outstanding job on my car and was able to return it to me prior to the anticipated date of 4/03/26. Frank said that they had extra help to come and work on my vehicle which spoke volume to me!

Customer Service

Excellent

Returned Clean

My Experience

My Experience

Frank gave excellent feedback about the repairs. He kept me informed and that part of communication is highly critical.

Likely to Recommend

Great service

Repair Quality

Great quality work

Customer Service

Polite, respectful and friendly

Likely to Recommend

Repair Quality

You guys actually did more damage than things you fixed. But the worst part is that you actually documented things that you didn’t fix and you had that on the bill. I’ve reported this immediately to my insurance company. Based on what I am saying, I would consider this fraud. Based on the amount of the bill this goes beyond the misdemeanor level

Customer Service

Returned Clean

My Experience

We were supposed to have a full body paint job. Only the hood and drivers side door was painted. Paint is still chipping off in multiple places all over the car. Our drivers side mirror was not installed back to the car and started to hang off as soon as we attempted to drive the car away. We would like the car painted in all the places that were noted where the paint was chipping so we don’t have to drive back in a few months and repeat the process since we live an hour and half away

My Experience

Thank you all so much! 🍄🍄

Likely to Recommend

Repair Quality

Finished sooner than expected. Easy and quick to drop off for repairs. Transparent throughout

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service