Crash Champions #0807 Lynchburg
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0 -
Would not recommend to human, animal, vegetable, or mineral.
Repair Quality - 2.5/5.0 -
Incomplete. Took too long. Commitments made and broken .
Customer Service - 1.0/5.0 -
Incomplete work. Poor communication.
My Experience - 5.0/5.0 -
I was regularly updated on the progress of my vehicle without having to ask. Work was completed early and my car is very clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Over all I’m satisfied with the work done to my Nissan
Customer Service - 4.5/5.0 -
Communication could have been a lil better
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0 -
Overall a quality experience with communication. There was a miscommunication on the overall items that needed to be repaired. We picked up the vehicle when Crash Champions said it was ready, yet there were remaining damages that they said were not covered by Travelers. We received no communication related to this.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am waiting a little longer to do a better review of the paint job due to all of the road salts and cold weather. Once I review, if any concerns I will let you know. Frank was great and communicated timely and professionally.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a good job on my truck
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a good job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great body work!! Very knowledgeable and professional staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very courteous and professional staff.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciated the ongoing communication with text messages and phone calls. I would have liked for any repairs outside of insurance coverage to have been brought to my attention, for possible repair at the same time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All repairs look great.
Customer Service - 5.0/5.0 -
She went out of her way to call me to get my car picked up before the snowstorm! On a weekend!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The visible damage was repaired perfectly, but two safety devices do not work as before. One a front crash warning a bd another a out of lane warning. I have tested them driving so I am sure of what I am saying. When I picked up the car I asked about all the safety devices and was told a Toyota dealer man had been called to make sure these worked, but I am sure they do not. I will go back as soon as snow and I ice allow to Crash Champions tour see what they will do.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
pending
Repair Quality - 4.5/5.0 -
see first comment
Customer Service - 4.5/5.0 -
not a perfect paint job.
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
It took a little longer than we expected
Customer Service - 3.0/5.0 -
No one called us to tell us we had to approve the work and they emailed us and we did not get it so they never called I had to call them
Returned Clean
Likely to Recommend - 5.0/5.0 -
Overall good experience
Repair Quality - 5.0/5.0 -
Minor issues were addressed immeditately, and the Forest Road Team were great to work with.
Customer Service - 5.0/5.0 -
Communication was A+.
Returned Clean
My Experience - 5.0/5.0 -
Everyone was friendly and very helpful from beginning to finish. The update process is awesome and the work was outstanding. Thank you!
Likely to Recommend - 5.0/5.0 -
I would definitely recommend them.
Repair Quality - 5.0/5.0 -
From the beginning estimate to the finished work Crash Champions folks were friendly and very professional. Their updates let me know exactly what was happening and was very much appreciated.
Customer Service - 5.0/5.0 -
Excellent customer service!