Crash Champions #0807 Lynchburg
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
Aside from the delay in my car not being returned in a timely manner, I felt that communication was lacking. I had been given several completion dates, which were changed. Sometimes I was not aware until the day I was supposed to pick up my car. Alexandria was very helpful during the final days.
My Experience - 5.0/5.0 -
I was surprised at the length of time for the repair. But once it was explained to me. Everything turned out alright. I appreciate all the hard work that you had to endure. Thank you for your service.
My Experience - 0.0/5.0 -
When I dropped off my car I was told that on average it can take 2-4 weeks for a car to be complete with the damages mine had. I was then informed on October 17th, after giving my car to the shop on Oct 8th, that it would be finished on the 7th on November. On November 5th I was told it would instead be ready on the 18th, and when I called on the 17th I was informed over the phone that it would still not be completeted until at soonest the 21st. In total the shop changed the date 3 times on paper, and including spoken estimates 4 total times. They took over 6 weeks to complete the repair of the vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job! Extremely satisfied. Filled out review on their website. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went great
Customer Service - 5.0/5.0 -
Everything went great
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for helping us with our car repair from the very beginning until we picked up our car and for your friendliness.THANKS! We will definitely recommend Crash Champions.
Likely to Recommend - 5.0/5.0 -
We will recommend Crash Champions!
Repair Quality - 5.0/5.0 -
Thank you for your help with repairing our car. We appreciate your help from beginning to end and it going smoothly. Your. Professional friendly service personnel are. Much appreciated. We will reccommend Crash Champions.
Customer Service - 5.0/5.0 -
Very much appreciated.
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0 -
I don't do surveys.
Customer Service - 3.0/5.0 -
I don't do surveys
Likely to Recommend - 5.0/5.0 -
I have already recommended them to someone.
Repair Quality - 5.0/5.0 -
They explained exactly what they were going to do and it came out perfect.
Customer Service - 5.0/5.0 -
They answered all my questions and kept in contact with me throughout the process.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
Great customer service. Always communicative.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
🔥🔥🔥🔥
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0 -
They took to long with repairs. And they lift a part off the top of my truck.
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were great-always updated me regarding my car
Customer Service - 5.0/5.0 -
Very friendly
My Experience - 5.0/5.0 -
They kept me up to date on any delays and where they were in the repair process. It was seamless because they kept the insurance company up to date as well. When I picked up the car the manager walked around the car and actually had the detail guys fix things so that it was perfect. These were minor details but once she pointed them out I was so thankful because bit did it make a difference. The repair work is perfect and no one will know it has been hit unless I tell them. I would definitely use them again if and when I ever need body repair work again!
Likely to Recommend - 5.0/5.0 -
Yes yes and yes!
Repair Quality - 5.0/5.0 -
They were absolutely wonderful and went above and beyond to make sure it was perfect.
Customer Service - 5.0/5.0 -
They always kept me updated and never seemed annoyed when I called and asked questions.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
I didn't receive any communication about my truck during the repair process. I had to call each time to get an update on when it would be ready.
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
They were very good and did a great job. The only room for improvement was that the repair took a really long time, which could have been insurance related so not sure what caused it to take so long. After I picked up my car, there was a problem with the sensor and had to bring it back twice. Overall it was good but it took a long time just to have to bring it back. (Over two months) Overall they made it right and I’m happy to have my car back!