Crash Champions #0808 Richmond Broad St

4.6 (983reviews)
92%
6018 W Broad Street,  Richmond,  VA  23230

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM Basic
Hyundai
I-Car
Jeep
Kia
Mercedes-Benz
Mercedes-Benz Elite
Ram

Reviews (983)

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Divine was most professional. The work could not have been better.

My Experience

Keith King provided outstanding service and communication throughout my repair. The entire staff at Crash Champions at 6108 Broad Street in Richmond Virginia gets 10 out of 10 stars from me!!

Likely to Recommend

Everyone should use Crash Champions when they need a repair!!

Repair Quality

My technician Keith King provided outstanding support including keeping in constant communication with me about the status of my repair. Overall my experience with Crash Champions was superb. A 10 out of 10 service!!

Customer Service

Returned Clean

My Experience

Work was done professionally and beautifully. Car was returned clean and before promised date. Very satisfied.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Everything looks great and was really happy how the truck looks and how nice the insidelooked awesome.

Customer Service

Keith did a great job

Returned Clean

Likely to Recommend

Repair Quality

Great customer service and communication thanks!

Customer Service

Returned Clean

Likely to Recommend

NEVER

Repair Quality

You screwed up fixing my sons car a month ago, and now you're sending me messages saying his car is ready???? Its not even at your shop!!! I hope the person whose car is ready gets notified

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The drop off and repair process was extremely easy. Repair was done very quick.

Likely to Recommend

Repair Quality

The team did a great job.

Customer Service

My Experience

Keith was a pleasure to do business with! Very detailed and kept me updated in real time. If needed again, from now on, this is the only I’ll bring my vehicles to!

Likely to Recommend

Repair Quality

Keith was very pleasant to deal with! He answered all my questions and addressed all concerns I had. If I need future auto body repairs, I will absolutely return to Crash Champions!!

Customer Service

Returned Clean

My Experience

Likely to Recommend

They did a great job

Repair Quality

Great job

Customer Service

Very satisfied with their customer service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very nice and done fast thank you so much

Customer Service

Returned Clean

My Experience

Excellent service from start to finish. Notified of all repairs and status. My vehicle was repaired quickly and looks great. Thanks Keith and everyone at Crash Champions

My Experience

I had a truly positive experience with Divine, and what stood out to me most was not just the quality of the repair, but the way he treated me throughout the entire process. From the beginning, I really appreciated his transparency. He clearly explained each step of the repair process, what needed to be done, and what I could expect along the way. Having that level of openness made a stressful situation feel much more manageable and gave me confidence that my car was in good hands. His communication was also exceptional. I received consistent updates throughout the process, so I never felt like I was left wondering what was happening with my car. He kept me informed about the progress and made sure I understood where things stood, which I genuinely appreciated. His professionalism, transparency, and communication for the customer made the entire experience much better than I expected. I’m very grateful for the care the team put into both my car and my experience as a customer. I would highly recommend this Crash Champions to anyone looking for a team that not only does quality work, but also genuinely cares about the people behind the vehicles they repair.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Gloria Sibley

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Divine, show exceptional professionalism when discussing the process with my car. He kept me informed on the progress of my car.

Likely to Recommend

Good service

Repair Quality

My car looks like brand new!!!

Customer Service

My car looks brand new. I will recommend you all to every body.