Crash Champions #0808 Richmond Broad St

4.6 (952reviews)
90%
6018 W Broad Street,  Richmond,  VA  23230

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (952)

My Experience

Kept me informed and finished earlier than anticipated. Damage repaired to look like new.

My Experience

Divine was exceptional! I appreciate everyone’s hard work on my car. Would definitely come back. I do want to note that the “cash only sign” should be moved in eyes view & not under the desk. Thank you!

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Returned Clean

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Have had experience with two other local competitors and thought Crash Champions was a better customer experience. Keith was very kind and honest.

Repair Quality

Customer service and communication was good. The job took two weeks past the initial estimate but I understand the shop was very busy.

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Returned Clean

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My Experience

Costumer service was great my jeep was ready on time.

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My Experience

Everyone that I dealt with at this office was very friendly and provided professional and friendly service. Devine was a great person to help me through the process. I even got my car back before the estimated time. Very pleased and would recommend to anyone!

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My Experience

This is our second time using Crash Champions. You guys are awesome! Excellent service and end product. Very happy!

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I am not feeling comfortable with the brakes

Customer Service

A little more timely update would have been great

Returned Clean

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My Experience

Extremely professional divine, and Manuel took the greatest care of me. My car got to be quicker than I expected. I would say superior service, and quality of work.

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This was my first visit with Crash Collision. I must say I was very happy with both my service, the timing and the quality of work five star all the way divine and Manuel could not have been kinder or more professional.‼️

Customer Service

Superior!!Excellent excellent

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Repair Quality

Although my car looked amazing after it was repaired, it took longer than expected for the repair.

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poor quality of work, poor communication

Customer Service

had to constantly call to find out the status of what was going on, if parts were ordered, when issues were addressed to the manager she got offended and took it personally