Crash Champions #0808 Richmond Broad St

4.6 (953reviews)
90%
6018 W Broad Street,  Richmond,  VA  23230

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (953)

Likely to Recommend

Repair Quality

I had to take the vehicle back due to gelcoat overspray/running

Customer Service

Returned Clean

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My Experience

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Returned Clean

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excellent job

Repair Quality

quick and fast

Customer Service

everyone was very helpful

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Repair Quality

Customer Service

My Experience

Very quick service, professional, and knowledgeable. Keith did a great job at explaining and Ashely was very considerate and helpful

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Repair Quality

Keith was very knowledgeable and explained everything that was going on. Ashley was very friendly and helpful!

Customer Service

My Experience

Definitely a satisfied customer when it comes so Crash Champions. They provided great communication all along the way of my repair journey. Even received my vehicle sooner than the estimated time frame. Over, great quality of work and would absolutely recommend. Thank you All!

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Returned Clean

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Returned Clean

My Experience

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My Experience

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Repair Quality

Initially, I felt I wasn't being heard, but Wanda effectively handled that situation.

Customer Service

Again, It seemed that my questions/issues were considered annoying by the receptionist & intake guy, but Wanda mitigated the situation and I felt like a valued customer.

My Experience

Really appreciated Keith's expertise and Ashley's professional but oh so friendly manner!

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Returned Clean

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Returned Clean

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Maybe not recommend

Repair Quality

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Returned Clean

My Experience

The car looks back to new and was returned clean and driving great. Thanks for putting my car back to looking brand new.

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Returned Clean

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My Experience

Great work and kept up to date on the progress of the compl

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Repair Quality

Good communication and work

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Repair Quality

I’m really happy with the service and how they worked on my vehicle on timely manner. Divine F made extra effort to help me get my car back on time.

Customer Service

My Experience

The whole experience was top notch. I was extremely anxious about getting the damage to the car repaired and my interactions with you greatly reduced that anxiety. I would highly recommend you to anyone who needs damage to their car repaired.

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I would highly recommend them to anyone who needs car

Repair Quality

They did a great job.

Customer Service

They were extremely helpful. I really appreciated being kept informed of the progress being made on the car repair on an almost daily basis.

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Repair Quality

Customer Service

Returned Clean