Crash Champions #0808 Richmond Broad St

4.6 (958reviews)
90%
6018 W Broad Street,  Richmond,  VA  23230

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (958)

My Experience

I show my wife which is her car and she said it was great repair and paint match.

Likely to Recommend

Repair Quality

Great, no problems

Customer Service

Returned Clean

My Experience

Great staff and the woman who works the counter is awesome!

My Experience

Everyone was super nice and the repairs were done well. I appreciated the constant text updates. Thanks!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

The work and paint job looks good

Repair Quality

I wish I had asked if you all were planning on painting the whole front bumper cover. I made the mistake of assuming you all would paint the whole bumper cover. I believe I could have convinced the claims adjuster to have this done or perhaps paid out of pocket to have the whole piece painted. That being said it appears the paint and clear coat blending worked.

Customer Service

I wish the computer system worked more accurately in regards to completion date. Also, your system should inform the customer of any supplements

My Experience

The people there were alsome very easy to talk to my car looks great I really appreciate that they cleaned it inside and out I would recommend this company .

Likely to Recommend

Great job

Repair Quality

Customer Service

Loved everything definitely satisfied.

My Experience

Awesome job

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Great 👍🏾

Customer Service

Likely to Recommend

Repair Quality

Timely, communicative,efficient and professional job

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Everyone was polite. Everyone gave clear explanations for what was being done. When you were finished, The car looked as if nothing had happened to it. Getting results like this means that you have worked very hard as a team. Well done, Champions!!

Customer Service

See previous comment

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My car looks brand new . The job was neat and swift …… I love how the team kept me posted throughout the course of the repair ……

Likely to Recommend

Repair Quality

Customer Service

Front desk lady and Wanda carried me along the process

Returned Clean

Likely to Recommend

Thanks for the good repair and good service.

Repair Quality

The bumper looks brand new. Perfect. My clock was screwed up ( maybe the battery went dead) but other than that everything appears to be ok

Customer Service

Rebecca at the front desk was great. I received timely messages about the repair

My Experience

Likely to Recommend

Repair Quality

Customer Service

Nicest staff ever!

My Experience

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great people and great service.

Likely to Recommend

Much better than a previous experience with another shop

Repair Quality

Customer Service

Returned Clean

My Experience

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