Crash Champions #0813 Chesapeake
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everything turned out fine. There was a 2 day delay in getting the car back
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Yall stole from my car! You went through my son’s things too. Sick individuals. Silly me for thinking people still had decency and integrity.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service and excellent work.
Customer Service - 5.0/5.0 -
Outstanding customer service. Very friendly staff.
Likely to Recommend - 5.0/5.0 -
Yes it was very clean
Repair Quality - 5.0/5.0 -
Very satisfied. My only complaint being that I can’t wash my car for 60 days at a machine wash.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I will never recommend this shop or have my car repairs done here again.
Repair Quality - 0.5/5.0 -
Whoever worked on my car went through my center console an stole things and left everything out on the seats that they didnt want. Then they stole tools from my trunk and left everything out of my toolbags they didnt want. My left front center cap was in the floorboard behind the drivers seat and to top it all off there are 2 holes in my leather seat and the paint job was sub par. I will never use yall again.
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
Yes I was satisfies with the work looks beautiful. There is a few little things. I wanna go back over on the vehicle inside the door jam of the drivers door and waiting for the detail pinstripe to come in so they can finish adding the pinstripe back on the side of the vehicle other than that, I’ve been very happy with how they kept me all the time and my vehicle was ready before she thought it was gonna be ready and the paint job is beautiful. Like I said just a few details. I need to go over some roughness in the door jam so that when I go back to get my pin done on the vehicle.
Likely to Recommend - 5.0/5.0 -
Clean and friendly environment always polite
Repair Quality - 4.5/5.0 -
The reason why I’m giving the score that I’m giving is because my car is not completely done. It still needs to have the pinstripe added on and I have a few questions on the door inside the trimming of the door get those taken care of in detail tape on that supposed to be on the vehicle because they had to order it that will reevaluate my score.
Customer Service - 5.0/5.0 -
The young lady was awesome always staying in touch with me and hopefully hear from her soon about the detail tape being coming in and having the gentleman put it on the vehicle.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Reliable, thorough and all around my car looks like it was never hit by a distracted driver. And came out looking way better than it went in!
Repair Quality - 5.0/5.0 -
repair made and there is no evidence that any damage was done to the exterior
Customer Service - 5.0/5.0 -
Cate is amazing....multi tasker, organized and really did everything possible to make this a seamless experience....she really holds that front office together. All other staff here were accommodating and friendly.
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much for fixing my car so fast and giving me daily updates. I really do appreciate y'all!! 😎
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service. Their texts let me know what was going on each moment.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I noticed when I got home that near my light the white of the car is not popped all the way back in. I have pics I can send. Super simple maybe?
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication was excellent, better than any repair shop I've ever been to. The repair work was excellent.
Customer Service - 5.0/5.0 -
Excellent communication. I never had to call to find out the status.
Returned Clean
My Experience - 5.0/5.0 -
I’m very satisfied with the work that was completed on my vehicle. My only question is, if the mileage when the vehicle was checked in and the mileage when I picked it up was a major difference! (400+ miles driven ) while the car was being repaired!? I haven’t double checked this, but if it’s true, why the big difference in mileage? I’m hoping I just read the printout wrong.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team was friendly, professional, and able to compete my car in a fair amount of time.
Customer Service - 5.0/5.0 -
Kate kept communications up to date on my car’s progress. She was friendly and helpful during the entire process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Your company did a great job on my car thank you
Customer Service - 5.0/5.0 -
Satisfied