Crash Champions #0822 Encinitas

4.7 (509reviews)
94%
326 N. El Camino Real,  Encinitas,  CA  92024

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (509)

My Experience

Very professional. First class.

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My Experience

aaron was great to work with and delivered on his commitment!

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no doubts

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great service and follownup

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Yes, yes, yes.

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Everything looks like new. I appreciate their working so well with my insurance co, also.

Customer Service

Everyone was cordial, friendly and listened to my concerns.

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My Experience

Aaron did a great job and was very compassionate! Also I liked that you checked in with me every day. I hope I don't need you again but I'd come back if needed!

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Definitely will recommend

Repair Quality

Aaron was great! Kept me updated and was very compassionate about the whole thing. I will definitely use your group again!

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Best place for a Honda in Encinitas.

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I was impressed start to finish with Crash Champions entire operation. The car turned out beautifully and the staff were competent and accommodating throughout.

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My Experience

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GREAT

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GREAT COMMUNICATION FROM ADVISOR TO ME !! THANK YOU FOR THE UPDATES !!

Customer Service

GREAT

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Repair Quality

Cameras not coordinated so I’ll follow, Lane tracking, etc. don’t work. I called the day of receipt of car and they said they would have the people they had do the work call us and we still have not been contacted. Also, there was a big deal about Not having the locking lug nut, which could not be found but when we came home, it was right in the tool kit where it was supposed to be. They said they had to do a workaround because they couldn’t find it.

Customer Service

The initial customer service rep “had to leave“ and the person taking on the work never seemed to get up to speed. Also long weights twice while there appeared to be a meeting in the back room and prompt customer service just didn’t seem to be a priority

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My Experience

This is the first time I brought my car to Crash Champions for repairs. Aaron was very helpful and communicated daily on the progress of the repairs. My car was completed in the timeframe provided and looks amazing. They even washed & vacuumed it. I highly recommend the professionals at Crash Champions.

Likely to Recommend

I've been bragging g to everyone the outstanding service and quality of the repair to all my friends and fsmily

Repair Quality

Awesome service, regular updates and communication while my car was being repaired. The quality of the work was excellent.

Customer Service

Aaron was kept me informed daily on the progress of the repair

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Repair Quality

They were friendly, efficient, and responsive.

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My Experience

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Repair Quality

Amazing communication and updates. Very happy with the work done. Aaron was great. 10/10 recommend

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My Experience

We were delighted with repair work on our car. The work was completed on time and well executed. The paint job is excellent! Well done to all the guys who worked on the car.

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Repair Quality

Job well done

Customer Service

Polite and helpful

Returned Clean

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I would recommend Crash Champions to anyone who’s experienced an unfortunate accident.

Repair Quality

Wow! What a great seamless, professional experience with Crash Champions after an accident on my brand new car I hadn’t had for more than a few months. Pristine! Brand new again. Lisa was accommodating with scheduling and Vincent was superb with getting everything organized and overseeing the expertise of the repair for my car. I’m thoroughly impressed with the expedited service considering it only took 5 days to complete. If you ever experience an accident this is the place to take your car. Exceptional service, consistent communication and expedited service. Impressive!!

Customer Service

Exceptional customer service. Communication every step of the way was detailed and no guessing.

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Great service!

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My Experience

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your company is a scam

Repair Quality

worst ever experience with an auto repair company! initial estimate was $2,000. (which I was fine with). possible $250 re-programming cost was discussed due to location of blind-spot-monitor module. 7 hours later, they called me to say no- new price is $5600!! why? because they have to replace that module. I said blind spot monitor is working -does not need replacement and I am willing to sign waiver. No, they said it is REQUIRED. I was charged $314 for estimate but I removed my car asap because I cant trust a company that almost triples the estimate the same day! after I rented a car and signed all the paperwork. SCAM

Customer Service

Terrible customer service. 1) Vince doesn't know what he is talking about, obviously. 2) supervisor overruled him - did not say sorry. 3) I told them at 4pm I wanted to pick up the car but it wasnt ready for pick-up until 9am the next day. worse, they didnt call me to tell me that. I had to call them to find that out.

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My Experience

They did an excellent job and the service was very good, very friendly and they were very punctual with the dates they said.Thanks

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