Crash Champions #0822 Encinitas
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
The customer service at crash champions was great I appreciate them helping and explaining every detail and also following up about my vehicle .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
looks like a brand new car when I picked it up. and a tank full of gas. great service thanks
Customer Service - 5.0/5.0 -
all good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am completely satisfied with the repair that was completed on my white 2022 Chevrolet Suburban. I can tell that there was total attention to detail. The vehicle was returned to original condition. Well done.
Likely to Recommend - 5.0/5.0 -
There was extensive damage to my car. I was impressed by the quality of the repair. Well done!
Repair Quality - 5.0/5.0 -
Beautiful restoration. The attention to detail was evident.
Customer Service - 5.0/5.0 -
Ricardo was helpful, friendly and knowledgeable. He took the time to show and explain the work that was done for me.
My Experience - 5.0/5.0 -
Elaine was fantastic to work with. Give her a raise! So communicative, and my car looks brand new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Elaine was awesome to work with
Customer Service - 5.0/5.0 -
Elaine was awesome to work with
Returned Clean
My Experience - 5.0/5.0 -
Ricardo in Encinitas was once again AMAZING. Unbelievable communication, attention, and dedication to the customer. My 3rd time coming here ( unfortunately) and I hope they are around forever. Amazing customer service!!!! Thank you!! Maureen
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.0/5.0
My Experience - 5.0/5.0 -
Excellent service from Elaine & the team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Elaine was excellent. We were very happy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The work was delayed because of a defective OEM part supplied to Crash Champions by BMW. That was not the fault of Crash Champions but still resulted in a significant delay. I would use Crash Champions again
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Amazing customer service. Elaine kept me updated at every stage.
Returned Clean
My Experience - 5.0/5.0 -
Very professional and completion of work ahead of schedule. Office helpful with regular updates. Happy to have brought my. Vehicle to your shop. Thank you for your service. Elaine was awesome!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I did experience one little problem with the sound system. I don't believe the amp and or the subwoofer wasn't working, Mysteriously they seem to be fine at this time. I don't know if there is any relevance but I noticed the drivers seat was in the most down and back position. since I had the sound system upgraded by after market technicians, Its kind of a tight squeeze for the heating/ air cooling and Amp under the drivers seat. I changed the seat position right away. maybe just a coincidence. Everything else was stellar.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was worth the wait.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Service was average. They never picked up the phones during our quoting process.
Customer Service - 1.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Attention to detail to the point of perfection. Great communications through all steps of the repair process. Refreshing indeed...!