Crash Champions #0822 Encinitas

4.7 (502reviews)
94%
326 N. El Camino Real,  Encinitas,  CA  92024

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (502)

Likely to Recommend

My only hesitation would be the lack of communcation during the early part of the repairs.

Repair Quality

Crash Champions improved how my car looks and functions. In the past, I had to hold the nozzle from the gas pump when I filled my car. they replaced the panel where the gas cap is and now the nozzle to the gas pump now stays in my car and I do not have ot hold it. This had been a problem ever since I bought the car new.

Customer Service

My original repressetative left to take another job and no one told me. Once I connected with the manager and communication was re-established, things went smoothly.

Returned Clean

Likely to Recommend

I get it …estimates go up when you take it more apart, but almost twice the price, add another week, incomplete paint, and parts doesn’t make me happy or wanna recommend you at all

Repair Quality

Not very satisfied

Customer Service

Returned Clean

My Experience

The team in Encinitas is great

Likely to Recommend

Repair Quality

I couldn't be happier with my experience. They did a super job and everyone I spoke with during the job were great, nice crew.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Missed spot painting on hood. Front grill components not fit well.

Customer Service

App is useless for updates. Had to call multiple times for updates.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Pending final completion of errors found after pickup .

Repair Quality

Considerate and supportive manager who took the time to listen to my concerns and questions, and encouraged car to be “completed” in a timely fashion for me. However, upon pickup, I discovered some issue with one of the repairs, and some overspray on my vehicle, both requiring car to be brought back for corrective action.

Customer Service

See above.

Likely to Recommend

Repair Quality

Great job done. I can’t even tell my car was injured

Customer Service

I had some issues getting a return call as did the allstate claim rep. No doubt the Crash rep was busy but I’m wondering if it might help for them to at least have mobile phone connection since they are on the move and not at the desk

My Experience

Ricardo did an excellent job representing your business. PS Please spell my last name correctly...

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very professional, very transparent, and very efficient. No one wants their car or truck to be damaged, but Cash Champions made it easier to deal with.

My Experience

Likely to Recommend

Repair Quality

I had a good experience at Crash Champions, their communication is good. One thing that was weird to me, the insurance wouldn’t pay them for the labor to install the other headlight on my car, I wish they would’ve done it anyway so it would match the other side. Other than that, good body shop.

Customer Service

Returned Clean

My Experience

Alex did a great job guiding me through the whole process. Happy with the work and price

Likely to Recommend

Repair Quality

Alex did great job guiding me along the process! Fair price!

Customer Service

Returned Clean

My Experience

My daughter’s car was side-swiped in a parking lot, and now it looks like new. It was finished on time and at a lower cost than the estimate.

Likely to Recommend

Repair Quality

My car is perfect. My car insurance is a whole nother story

Customer Service

Returned Clean

Likely to Recommend

Not satisfied with the paint job on bumper.

Repair Quality

Bumper paint did not match the rest of the car.

Customer Service

The paint work on the back bumper does not match the other paint in the car. They said they would redo it, but did not guarantee it would be better and possibly worse.

My Experience

The repair to my car brought it back to a like new condition. I show everyone. Initially I was surprised that the final cost was 25% higher than the initial estimate.

Likely to Recommend

Repair Quality

A great job on requested repairs! Professional service and respectful contact. I would recommend them highly!!!

Customer Service

Returned Clean