Crash Champions #0822 Encinitas
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 4.5/5.0 -
My only hesitation would be the lack of communcation during the early part of the repairs.
Repair Quality - 5.0/5.0 -
Crash Champions improved how my car looks and functions. In the past, I had to hold the nozzle from the gas pump when I filled my car. they replaced the panel where the gas cap is and now the nozzle to the gas pump now stays in my car and I do not have ot hold it. This had been a problem ever since I bought the car new.
Customer Service - 4.0/5.0 -
My original repressetative left to take another job and no one told me. Once I connected with the manager and communication was re-established, things went smoothly.
Returned Clean
Likely to Recommend - 0.5/5.0 -
I get it …estimates go up when you take it more apart, but almost twice the price, add another week, incomplete paint, and parts doesn’t make me happy or wanna recommend you at all
Repair Quality - 3.0/5.0 -
Not very satisfied
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team in Encinitas is great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I couldn't be happier with my experience. They did a super job and everyone I spoke with during the job were great, nice crew.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
Missed spot painting on hood. Front grill components not fit well.
Customer Service - 2.5/5.0 -
App is useless for updates. Had to call multiple times for updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
Pending final completion of errors found after pickup .
Repair Quality - 2.5/5.0 -
Considerate and supportive manager who took the time to listen to my concerns and questions, and encouraged car to be “completed” in a timely fashion for me. However, upon pickup, I discovered some issue with one of the repairs, and some overspray on my vehicle, both requiring car to be brought back for corrective action.
Customer Service - 4.0/5.0 -
See above.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great job done. I can’t even tell my car was injured
Customer Service - 4.0/5.0 -
I had some issues getting a return call as did the allstate claim rep. No doubt the Crash rep was busy but I’m wondering if it might help for them to at least have mobile phone connection since they are on the move and not at the desk
My Experience - 5.0/5.0 -
Ricardo did an excellent job representing your business. PS Please spell my last name correctly...
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional, very transparent, and very efficient. No one wants their car or truck to be damaged, but Cash Champions made it easier to deal with.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
I had a good experience at Crash Champions, their communication is good. One thing that was weird to me, the insurance wouldn’t pay them for the labor to install the other headlight on my car, I wish they would’ve done it anyway so it would match the other side. Other than that, good body shop.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Alex did a great job guiding me through the whole process. Happy with the work and price
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alex did great job guiding me along the process! Fair price!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My daughter’s car was side-swiped in a parking lot, and now it looks like new. It was finished on time and at a lower cost than the estimate.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car is perfect. My car insurance is a whole nother story
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
Not satisfied with the paint job on bumper.
Repair Quality - 3.0/5.0 -
Bumper paint did not match the rest of the car.
Customer Service - 3.0/5.0 -
The paint work on the back bumper does not match the other paint in the car. They said they would redo it, but did not guarantee it would be better and possibly worse.
My Experience - 5.0/5.0 -
The repair to my car brought it back to a like new condition. I show everyone. Initially I was surprised that the final cost was 25% higher than the initial estimate.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
A great job on requested repairs! Professional service and respectful contact. I would recommend them highly!!!