Crash Champions #0825 Great Falls East

4.9 (255reviews)
97%
6116 2nd Ave North,  Great Falls,  MT  59405

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (255)

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I would highly recommend

Repair Quality

Very impressed my truck looks amazing👌👌

Customer Service

Couldn't have been better

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The customer service was excellent. The staff really helped to take care of me in a really stressful time. And the regular updates were incredibly helpful.

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Vehicle looks great. While I wish it hadn't taken 2 weeks, given the excellent work done it is quite accept6.

Customer Service

Charly kept me informed and gave me clear expectations.

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Both Charlie and Jenn were very helpful and kept me up to date on progress on my truck.

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I already have.

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Very impressed. Jen was so kind and got to the bottom of everything.

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Everyone was friendly and talkative

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My Experience

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Scheduled appointment to drop off the week of August 12. They told us they thought it could be done that week. It ended up that it was completed on Friday, September 6. The quality of the paint turned out very poor, even in their words and their pictures. I sent pictures before I brought the hood and fender to them. They quoted me a prize after it got there raise the prize by $800 plus the hood was prepped and ready to paint the fender needed to be sanded and prepped.

Customer Service

Same as the first comments job was promised in a week it took a month

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I would not recommend the shop to anyone due to the fact they have zero quality check

Repair Quality

The service was to replace body damage in a window in my SUV. The shop installed a defective window and did not catch it until I had caught it after seeing my perfectly good light not working upon receiving the vehicle. Also, was not happy with Charlie in the office & how she then started talking rudely to me & it felt like she was trying to backtrack the issue once it was pointed out to them. I would not recommend this shop to anyone.

Customer Service

Charlie in the shop was rude & it it obvious this shop does no quality check on parts. They are installing on peoples cars.

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Very friendly staff- Charlie and Jenn

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If I could give an 11, I would.

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Jenn was awesome in help me with USAA and her customer service was phenomenal.

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Friendly young lady at the front desk. Work was completed on time and as stated

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Returned Clean