Crash Champions #0831 Reichs Ford

4.6 (374reviews)
92%
8031 Reichs Ford Road,  Frederick,  MD  21704

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (374)

My Experience

Likely to Recommend

Repair Quality

Great service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Fixed the hole in my bumper nicely. Bumper cover panel no lined up right. Headlight is not correctly lined. Point down. Only adjusted bulb to try to make strait when I came back in.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great costume care

Customer Service

On time

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You kept us informed about progress on the car. Friendly and informative. Everyone was great and professional.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Communication was perfect. Calling and texting with updates and i appreciate that

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was very professional & helpful. The repair was great, like it never happened! Thank You so much!

Likely to Recommend

Repair Quality

Everyone was great & my car looks good as new! Thank You!

Customer Service

Very nice!

Returned Clean

My Experience

Great survice. José was super nice 👍

Likely to Recommend

Repair Quality

Customer Service

Josue was Excellent

Returned Clean

Likely to Recommend

Repair Quality

They did excellent work. A very well run shop.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

This is a minor detail because I was able to see the estimate and time left on repair in the app, but I was told someone would call me with the estimate. In addition to damage from the accident I also requested an estimate on repairing damage to the back bumper and some paint chipping and I never received that so I just went with the collision damage

Returned Clean

Likely to Recommend

Repair Quality

Looks great

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

It looks like it’s a whole bunch of bubble spots in the paint area

Customer Service

The customer service was very professional at her job

Likely to Recommend

Repair Quality

Customer Service

Good service quick repairs .

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I will recommend Crash Champions to my friends, neighbors, and colleagues. I will also use them again if I ever need services again!

Repair Quality

The Crash Champions Team did a great job on my car (“Grace”). A special thanks to Theresa who greeted me with a warm and friendly smile at the front desk, Sway who handled the inspection and return of my car with excellent customer service and a handsome smile, and Rob, the person who actually repaired my car. I did not meet Rob but I needed to send a big thank you to him as well. Great job on the repairs Rob! If I missed anyone, please accept my apologies. Great job to everyone who worked on Grace. She looks beautiful now. You can’t even tell that she (my car named Grace) was injured. Thank you so much!!! Have an amazing day!!!

Customer Service

The Crash Champions Team did a great job on my car (“Grace”). A special thanks to Theresa who greeted me with a warm and friendly smile at the front desk, Sway who handled the inspection and return of my car with excellent customer service and a handsome smile, and Rob, the person who actually repaired my car. I did not meet Rob but I needed to send a big thank you to him as well. Great job on the repairs Rob! If I missed anyone, please accept my apologies. Great job to everyone who worked on Grace. She looks beautiful now. You can’t even tell that she (my car named Grace) was injured. Thank you so much!!! Have an amazing day!!!

Likely to Recommend

Very happy with the service I received

Repair Quality

Customer Service

My Experience

Got it back in 7 days. Fastest repair of my life