Crash Champions #0153 Gaithersburg
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Service Quality
My Experience - 5.0/5.0 -
Crash Champions went above and beyond any of my expectations. They were excellent in all aspects from beginning to end. They kept me in the loop throughout the entire time they had my car. Excellent work too!
My Experience - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
Although it was done in a timely matter, I don’t like the fact that I was being made to be convinced that the discoloration in the paint was not there. I looking forward to the entire car being repainted on one color the color that is supposed to be. I’m saying I wouldn’t mind being painted all matte black if that is an option for the inconvenience
Likely to Recommend - 0.5/5.0 -
I am at a loss . Unfortunately I will not be returning after all of this is rectified
Repair Quality - 0.5/5.0 -
This has been an inconvenience. I am Disappointed
Customer Service - 3.5/5.0 -
Front desk and estimator agent were kind . Responded well
My Experience - 5.0/5.0 -
You guys were very professional and fit all of my needs for repair.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great working with CC staff. Courteous, efficient and thorough. Great detail job on car after work completion.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had sent response to this survey earlier. Working with the agents and other personnel at Craft Champions was as smooth as butter. Quick turn around and was kept updated every step of the way
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication was excellent service was great. Attention to detail on work could improve a bit. The front bumper was painted over but there were still a few scratches not painted over. The car is a little older so it’s not worth
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
crash champions and Nate did an amazing job on my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for fixing my car and the customer service was great. An employee named Nathan Mejia at the Crash Champions in Gaithersburg on Snouffer School Road was nice and attentive, answering any questions and concerns I had.
Likely to Recommend - 5.0/5.0 -
Yes, I would
Repair Quality - 5.0/5.0 -
Great service from Crash Champions
Customer Service - 5.0/5.0 -
Excellent service, very polite
My Experience - 5.0/5.0 -
Good customer service fast repair service
Likely to Recommend - 5.0/5.0 -
Sure will do
Repair Quality - 5.0/5.0 -
Fast repair service great customer service
Customer Service - 5.0/5.0 -
Satisfied
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
the car was quick to be done, and everything went smooth, and im grateful to have it back
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
looks good and brand new
Customer Service - 5.0/5.0 -
pretty good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience the Greta customer service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Cristian
Returned Clean
My Experience - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great job . my toyota looks like brand new