Crash Champions #0368 Northwest DC

4.5 (4,068reviews)
91%
4121 13th St. N.W,  Washington,  DC  20011

In operation 6 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (4,068)

My Experience

Sion was very friendly and professional, he assisted us from start to finish. Thank you to everyone.

My Experience

My vehicle looks brand new. Thank you for fixing my mirror.

My Experience

My Experience

My Experience

Michael went above and beyond in taking care of my car and communicating every update. Not only that, he did whatever he could to expedite the repair so I would be able to pick up before leaving the country for a month. Truly excellent customer service and support! My car looks great and I would highly recommend Crash Champions to any family or friends who need their car repaired.

My Experience

My Experience

Likely to Recommend

I am very likely to recommend Crash Champions in the future, and I also relayed that recommendation to the insurance company that arranged this repair.

Repair Quality

I was very satisfied with the repair quality from Crash Champions. They did an excellent job, and my rep there (Seon) was very communicative about the progress during the repair.

Customer Service

The customer service I received from Crash Champions was excellent. The Crash Champions representative who worked with me (Seon) was very communicative, professional, and capable.

Returned Clean

My Experience

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Customer Service

My Experience

My Experience

Seon was very communicative and kept me updated for the entire process. Thank you so much.

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Customer Service

My Experience

Kary, the estimator, was thorough in communicating to me the repairs that needed to be done. Emily, the receptionist, was very pleasant and helped me navigate the rental car process. I was impressed with the updates I received on the status of my SUV. The work was professionally and beautifully done and ready on time. When I went to pick the truck up, I even had assistance moving items from the trunk of the rental car to my vehicle’s trunk. In all, everything worked out smoothly!!!

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My Experience

Kary had good communication and the car repair was performed very well.

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My Experience

Great team. Almost work done!

Likely to Recommend

I am telling everyone

Repair Quality

Amazing team! They did amazing work on my truck. They completed the work in a timely fashion.

Customer Service

Amazing and respectful team. They go above and beyond for their clients

Returned Clean

Likely to Recommend

Great service overall, I felt as if they cared about the quality of the service they provided on all level levels

Repair Quality

Vehicle was ready exactly when they said it would be. I was adequately informed about the repair process and the results of the repair looked excellent.

Customer Service

They seem to have done a great job. Car looked great.

My Experience

They kept me abreast of the progress. And it was done well. There was a rattling sound that was fixed right away with no problem.

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My Experience

Great service

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Repair Quality

Great service!!

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Customer Service

Returned Clean