Crash Champions #0303 Lorton
In operation 10 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0 -
Highly recommend.
Repair Quality - 5.0/5.0 -
The service was fantastic. I was,kept informed throughout the process of getting my car repaired and the coordination with my insurance company was excellent. I couldn't be more pleased and I highly recommend them.
Customer Service - 5.0/5.0 -
Excellent customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and top-quality repair. Highly satisfied
Customer Service - 5.0/5.0 -
Outstanding customer service! The staff was incredibly polite
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Behaviour of the manager was not good.
Customer Service - 0.5/5.0 -
No professionalism
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Courteous and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience with Crash Champions. The service providers were very helpful. I am happy with the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The replacement grill has some imperfections
Customer Service - 5.0/5.0 -
Tasos kept me informed on the progress of the vehicle. He also explained why certain materials are applied, as well as taking into consideration my requests.
My Experience - 5.0/5.0 -
First time I have been in your auto repair business & I am very satisfied with the process & services. Mr. Tassos assisted greatly. Thank you for everything!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Mr. Tasoss assisted with my car's repair. He acted very professionally. He was attentive throughout the process.
My Experience - 5.0/5.0 -
James provided excellent customer service and went to great lengths to explain the process in detail.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
James provided great customer service
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
My Experience - 5.0/5.0 -
Everything was great. The repair was done quickly the communication was great I knew what to expect throughout the process
Likely to Recommend - 5.0/5.0 -
Definitely the process was smooth everyone was friendly. The results we’re fantastic
Repair Quality - 5.0/5.0 -
The repair was great they fixed it like it never happened
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Crash Champions professional team covers the details to delivers top quality workmanship & customer services. James was my dedicated Service Advisor-In addition to receiving daily progress updates, he was available to discuss the issues, provide clear explanations & to answer my questions. I’m confident in the workmanship & my car looks like new. It doesn’t get any better than Crash Champions!
Customer Service - 5.0/5.0 -
Crash Champions professional team covers the details to delivers top quality workmanship & customer services. provide clear explanations & to answer my questions. I’m confident in the workmanship & my car looks like new. It doesn’t get any better than Crash Champions!
My Experience - 5.0/5.0 -
Team kept us informed of the car’s status, and seemed eager to get it done without rushing the job. Pant matched and body work looked great.
My Experience - 5.0/5.0 -
What a great repair job. Not a trace of any difference from the original parts, placement, paint.Thank you Taso for the great communication. Helped to ease my worry wart self. Finished 5 days early!
Likely to Recommend - 5.0/5.0 -
Definitely. My car will be base of recommendation.
Repair Quality - 5.0/5.0 -
Task communicated with me regularly to let me know the timeline to repair completion. My car looks like it’s regular self. Paint, dent repair ,recalibration really done well
Customer Service - 5.0/5.0 -
See previous comment re: Taso’s excellent communication before and at Completion.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
I got stranded 2 days after getting my car back after 2 weeks without it. I had to spend over $400 to have it fixed and i didn’t have this problem before I took it to your shop.
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
My truck looks good again they did fast good word finished before the expected date kept me in the loop the whole time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very impressed with this repair location! James and his team are top notch- very communicative and kept me up to date with the repairs as I was mostly out of town. The car was returned in great shape, fully cleaned out and ready when it was pick- up, so I could be in & out. I appreciate their communication and timeliness as it required some travel time to get to being out of my area.