Crash Champions #0831 Reichs Ford

4.6 (378reviews)
92%
8031 Reichs Ford Road,  Frederick,  MD  21704

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (378)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

We would definitely recommend Crash Champions.

Repair Quality

The quality of the work was excellent. We can't tell that it was even in an accident.

Customer Service

Crash Champions was very responsive to our questions. Teresa was very helpful.

Likely to Recommend

Repair Quality

Repainted my tundra pro in a tough color to match(Solar octane)...great job AAA++++

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

In terms of the repair itself I would rate it a 10, the exterior was great thank you. But inside the car was left a dusty/dirty mess that’s clung to all the surfaces. The tape was also left on the inside of the gas lid so the lever couldn’t open and I really struggled with filling up the gas until an attendant was able to help me with a boxcutter.

Customer Service

The customer service was good.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Fixed the hole in my bumper nicely. Bumper cover panel no lined up right. Headlight is not correctly lined. Point down. Only adjusted bulb to try to make strait when I came back in.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great costume care

Customer Service

On time

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You kept us informed about progress on the car. Friendly and informative. Everyone was great and professional.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Communication was perfect. Calling and texting with updates and i appreciate that

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was very professional & helpful. The repair was great, like it never happened! Thank You so much!

Likely to Recommend

Repair Quality

Everyone was great & my car looks good as new! Thank You!

Customer Service

Very nice!

Returned Clean

My Experience

Great survice. José was super nice 👍

Likely to Recommend

Repair Quality

Customer Service

Josue was Excellent

Returned Clean

Likely to Recommend

Repair Quality

They did excellent work. A very well run shop.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

This is a minor detail because I was able to see the estimate and time left on repair in the app, but I was told someone would call me with the estimate. In addition to damage from the accident I also requested an estimate on repairing damage to the back bumper and some paint chipping and I never received that so I just went with the collision damage

Returned Clean

Likely to Recommend

Repair Quality

Looks great

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

It looks like it’s a whole bunch of bubble spots in the paint area

Customer Service

The customer service was very professional at her job

Likely to Recommend

Repair Quality

Customer Service

Good service quick repairs .

Returned Clean