Crash Champions #0831 Reichs Ford
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looked excellent and Mike was very good throughout the process
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0 -
The car was delivered to Crash Champions with a cracked, but fully functional driver's side view mirror. However, it was returned with the crack repaired but one axis of mirror movement did not work.
Customer Service - 2.0/5.0 -
The General manager suggested that when I brought in my car for service, the mirror did not work properly. This is not accurate. Didn't anyone check the mirror for functionality before it was serviced?
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
I do feel like the service was better when it was Modern Auto Body but we are happy with end quality of work.
Repair Quality - 5.0/5.0 -
The new bumper looks great. Craftmanship is good quality.
Customer Service - 3.0/5.0 -
Our case was assigned to Mike at our local Crash Champions. He was very nice and friendly; however, there was an internet outage at the branch. Staff was working from home for a week. During that time, we had zero communication about the car. We had to drive to the local branch to get any answers. In this day and age, the "internet was down" is not really an excuse to not conduct business. There is remote work, hot spots - I am a teacher and have had to improvise many times when the network is down to keep my lesson running (which is stored on a Google drive). There should have been more communication during that week.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Amazing customer service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service… Mike knows his stuff!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
No issues
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
Had to wait for rental car long.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Have been coming since the days of modern auto body
Repair Quality - 5.0/5.0 -
Great work as always
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0 -
The system was down and was not notified prior to us trying to pick up our vehicle. Two extra days we had to wait.
Likely to Recommend - 5.0/5.0 -
Definitely recommend.
Repair Quality - 5.0/5.0 -
Repair was done in less time than estimated. The customer waiting room was clean and comfortable. The estimator was thorough, and very clearly explained everything that needed to be repaired, and answered all of my questions regarding the repair. The repair job looks great, and there is no sign that there was ever an accident, and they washed the truck, and vacuumed the inside as well. Great service. great people!
Customer Service - 5.0/5.0 -
Great people to work with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Mike was very polite and helpful