Crash Champions #0831 Reichs Ford
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Care about customer
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Suay's progress updates and communication were greatly appreciated. Both this intelligent, mannerly young man and Teresa have excellent customer service, professional, respectful attitudes and are tremendous assets.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The work done in my car looked great, all staff were very friendly. Unfortunately I believe something was left on in my car that drained the battery, and I ended up having to have someone jump my car after leaving from crash champions.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The work was excellent, and the service was courteous and professional. I couldn’t ask for a better experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
10/10 service was great did amazing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very nice people and good work
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
Just curious why the front bumper didn’t get repainted like we discussed when I dropped the car off. The speed of repairs was very fast. I haven’t seen the car in person to check the color match but it looked decent in picture.
Customer Service - 3.5/5.0 -
Just would like my question about the front bumper answered. Other than that great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly and helpful. Process was very quick
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service from Teresa from the moment I walked through the door. Josue was also great.
Returned Clean
My Experience - 5.0/5.0 -
I picked up my SCION this evening It looked great! Thanks for putting her back together in such a professional and speedy way. I will be in touch should there be any Problem. Hyacinth Lynch
Likely to Recommend - 5.0/5.0 -
Very good
Repair Quality - 4.5/5.0 -
Looks real good, haven't driven much yet to give a survey.
Customer Service - 5.0/5.0 -
Very good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
John was efficient, communicative, and kind. Work was done on a schedule as planned. He was a joy to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Knowledgeable, proficient, easy to work with, finish job was perfect
Customer Service - 5.0/5.0 -
John was a true delight and a pleasure to work with. Very friendly and positive.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs were done in a timely fashion and done to perfection!! I really appreciate the care given to my vehicle!
Customer Service - 4.0/5.0 -
Staff seemed friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Theresa and John were professional, efficient, and kind. Very easy to work with.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
The car was fixed but they had to take it back twice to adjust and balance the Trunk.
Customer Service - 3.5/5.0 -
The person was nice and friendly