Crash Champions #0831 Reichs Ford

4.6 (381reviews)
92%
8031 Reichs Ford Road,  Frederick,  MD  21704

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (381)

My Experience

My Experience

Very friendly and professional 👌. They really know their job 🙄

Likely to Recommend

Repair Quality

Good

Customer Service

Great job

Returned Clean

Likely to Recommend

Repair Quality

Thank you for making the process easy!!

Customer Service

My Experience

Done early & with great work.

Likely to Recommend

Repair Quality

Great job all around!

Customer Service

Returned Clean

My Experience

Very courteous staff. Repairs completed as per promises. Would recommend highly.

Likely to Recommend

Repair Quality

Courteous staff. Vehicle received when promised.

Customer Service

Kept apprised thru repair process

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

John and Josue are a team that can’t be beat! I was so hesitant to drop my car off because I was fearful that you guys would find something to make me pay for outside of my insurance claim and that didn’t happen. You guys were so welcoming and kind and honestly that made all the difference for me. I hope I’ll never have to get body work done again but if I do, you guys will 1000% be the first people I call! Thank you so much for putting my mind at ease and getting me back on the road in my glow in the dark Kona! Yall rock!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would recommend them to anyone who needed their services

Repair Quality

Very professional and easy to work with

Customer Service

They were great to work with. I got updates so I knew every step

Returned Clean

My Experience

They were very friendly and knowledgeable and made the repair visit a pleasant experience. Vehicle was done sooner than expected which was a plus! Definitely recommend!

Likely to Recommend

Extremely Likely!!

Repair Quality

They were extremely helpful and friendly! Very satisfied from start to finish!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

All of the rear bumper bolts were barely threaded in on both sides. The rear bumper cap was loose and missing the two bottom screws. One of the license plate lights isn’t working and is loose in the housing. Both fromt wheel well guards are missing screws and is all installed incorrectly.

Returned Clean

Likely to Recommend

Good work

Repair Quality

Fixed right.

Customer Service

Answered all questions promptly

Returned Clean

Likely to Recommend

Repair Quality

Crash Champions met and exceeded all our expectations! Professional repairs made were flawless, and the vehicle was Immaculate when returned. After speaking with John I knew instantly we were in good hands!

Customer Service

Returned Clean

My Experience

The car repairs were completed earlier than expected. The work looks great. Thanks, Josue.

My Experience

The car was returned to me filthy with the bottom and tires full of mud and the back mat had boot prints with mud. The car was one day late.

My Experience

The repairs I had done looks fantastic. Whole front end of the vehicle looks brand new with the paint matching exactly. Outstanding job!!!

Likely to Recommend

No doubt I would recommend this company to friends and colleagues.

Repair Quality

Outstanding craftsmanship very satisfied with work completed. Looks like it was brand new again.

Customer Service

Great customer service provided updates during the entire process. Work completed on time and close to price quoted.

Returned Clean

Likely to Recommend

Repair Quality

Great work got done fast and great customer service

Customer Service

Great communication and frequent updates

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean