Crash Champions #0831 Reichs Ford
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
John was a pleasure to work with. He was professional, responsive, maintained clear communication and made the entire service process smooth and easy.
Likely to Recommend - 1.5/5.0
Repair Quality - 0.5/5.0 -
Car was not fixed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My car looks beautiful again. Amazing customer service!
Returned Clean
My Experience - 5.0/5.0 -
Fantastic experience from the moment I walked in the door.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very easy process great service and fast turnaround
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Efficient and friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service and very professional
Customer Service - 5.0/5.0 -
Very professional and great customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They are thorough, excellent attention to detail ensuring everything is correct the first time, kept me updated on the progress, all around wonderful service. Thank you!
My Experience - 5.0/5.0 -
Everyone is willing to help you put and answer any questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
Happy with the service your offices perform
Customer Service - 4.0/5.0 -
Happy with the service your offices performed on my Toyota Highlander. Thank you
Returned Clean
My Experience - 5.0/5.0 -
The team was friendly, kept me updated on progress, car repair was quick and most importantly, my car is restored to its new condition! Thank you 🙏
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work done is great. Never know it was messed up. Plus they totally cleaned my truck. Inside and outside. Beautiful work and a pleasure to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From start to finish the communicarion, quality of service, and customer service was excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff there are very polite and they made sure we are comfortable . I feel so at home at crash champions . I 100% recommend them .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly courteous good communication
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent work and Customer Service
Repair Quality - 5.0/5.0 -
Amazing work and so helpful helping me deal the with the crazy Insurance Company I had to deal with!
Customer Service - 5.0/5.0 -
Kept in touch with me constantly and helped get the payment where it belonged.... to your company!!
Returned Clean
My Experience - 0.0/5.0 -
First things first, everyone was super nice and helpful. Especially the lady at the front desk, and Josue, who was overlooking the work on my car. The work performed looks mint as well, great work. Just had a bit of a mix up as far as what was damaged from the crash and what wasn't.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
Friendly shop, had an overall good experience. There was a bit of a mixup/miscommunication about what exactly needed attention from a crash, and I relayed it to the person working on my case, never heard back about it though...