Crash Champions #0837 Pocatello

4.9 (1,001reviews)
98%
2610 Garrett Way,  Pocatello,  ID  83201

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Jeep
Kia
Ram
Rivian Fleet – Vans
Subaru

Reviews (1,001)

My Experience

Likely to Recommend

Repair Quality

Kept me well informed. When everything was done they took care of the rental I was using. Very friendly

Customer Service

Very friendly

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Crash Chamions worked with me with some additional work I asked them to do which I greatly appreciated.

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Repair Quality

Customer Service

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Repair Quality

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Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

I had such a great experience with Crash Champions from start to finish. Their response time in getting me scheduled was incredibly prompt, and the whole process felt effortless. They gathered all the necessary information quickly and made everything simple on my end. I really appreciated their willingness to schedule my repair as soon as possible — they understood the urgency and made it happen. Their relationship with Enterprise made getting a rental car seamless, which took so much stress off my plate during the repair process. They kept communication minimal but effective, sending just the right amount of text updates to keep me informed without overwhelming me. Throughout it all, their team was friendly, professional, and genuinely pleasant to work with. Highly recommend if you’re looking for efficiency, professionalism, and a smooth experience during what can otherwise be a stressful time.

My Experience

The customer service, communication, and repair work were all exceptional.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The service was amazing! As soon as the accident happened the insurance recommended them. Instantly got a call on a quick appointment and had the Tahoe back in 4 days looked better than it went in. Employees were informational and texted updates. Amazing group of people! Would recommend them to anyone!

Likely to Recommend

Recommend them to anyone

Repair Quality

Very polite, full of info. They had our vehicle done 3 days earlier than the said. Amazing job the Tahoe looks great. Job well done

Customer Service

Very polite, full of info. They had our vehicle done 3 days earlier than the said. Amazing job the Tahoe looks great. Job well done

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Repair Quality

Customer Service

My Experience

The team was super friendly and communicative and even managed to get my car done several days earlier than planned.

Likely to Recommend

Repair Quality

Done flawlessly and quickly

Customer Service

Employees were very friendly and communicative, I never wondered what was going on or where we were at in the process

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Customer Service

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Great experience all the way around. These guys were fast and friendly and communicated through the whole process.

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Repair Quality

This was a great experience all the way across the board. My car looks brand new. Great communication, great work and I would definitely recommend and work with them again.

Customer Service

My Experience

Great work done in a very timely manner. Appreciate the attention to detail.

Likely to Recommend

Repair Quality

Customer Service

Great service, work was done quickly and looks great

Likely to Recommend

Hopefully next week everything will be straightened out and I’ll be able to recommend him. Joel was great to work with hopefully, his work onMy vehicle will be better next time.

Repair Quality

Most of the repairs were great, but a lot of them weren’t up to my satisfaction, should’ve been tested before I received the vehicle air pressure didn’t work and the wheels rear bumper detectors didn’t work. Replaced the fuse at work things that should’ve been checked before I received it.

Customer Service

The representatives were great. The work was unsatisfied. Hope they can get it all repaired. A lot of the problem was working with progressive the insurance company that hit my vehicle. I hope I never have to work with progressive again.

Returned Clean

My Experience

My car looks and drive brand new. The team did absolutely wonderful repairing my vehicle. Joel updated me every day with the repairs and updates he is absolutely wonderful