Crash Champions #0838 Manchester
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The experience overall was amazing. Communication was great and the job was perfect.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
At this early juncture, having just picked up the Kona and driven the short distance home, it looks perfect and drives perfect!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You would never know I had any damages.
Customer Service - 5.0/5.0 -
Lisa and the adjuster who I worked with were very informative and had a complete understanding of the process.
Returned Clean
My Experience - 5.0/5.0 -
Excellent job. Excellent staff. Appreciate the hard work.
My Experience - 5.0/5.0 -
Crash Champions turned something very bad into something awesome!. Customer service was excellent. Crystal and David were both efficient and kind, which is appreciated after tour car gets rammed by a pick up truck. The work itself was fantastic, the car looks like new!! And all of it done in less than 3 weeks.. well done!! I am very happy! Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
I tested my sunroof in the parking lot, worked well, then my sunroof wouldn't open about 2 hours, then I tried again, and it did. Will be bringing it back if it fails again.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great
Repair Quality - 5.0/5.0 -
You're wonderful, you make me happy all the single time, when I was bring my car, you respect people
Customer Service - 5.0/5.0 -
Great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Car was fix on time. Great customer service.
Customer Service - 5.0/5.0 -
Great service. Car was fix on time. Great customer service.
Likely to Recommend - 5.0/5.0 -
100% they were great , very direct , and gave clear expectations
Repair Quality - 5.0/5.0 -
Staff was amazing, liza at the front desk was great and very knowledgeable of the process. And the the manager i originally talked too get me real time line expectations so I was never blindsided by how long service would take.
Customer Service - 5.0/5.0 -
Never got annoyed with my once a week calls always pleasant
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone there is so nice and they keep you updated through the whole process. Got my car back looking brand new, definitely recommend
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks so much. It’s like it never happened and I truly appreciate you guys!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thankyou Adam, Lisa and Team. You guys are the best. I would also love for you to touch up my other vehicle as well. 🥰 Thanks again. Barb
Customer Service - 5.0/5.0 -
Thanks so much for taking great care of my SUV!!! She is beautiful again thanks to you guys!! Highly recommend 💕🌻
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
Not sure yet. I just discovered a problem this morning.
Customer Service - 3.0/5.0 -
Not sure yet.
Likely to Recommend - 2.5/5.0 -
the front desk person is very rude & abrupt, I would choose to go to another crash champions other than manchester
Repair Quality - 4.0/5.0 -
the car was great but the front desk was not & needs customer service etiquette
Customer Service - 2.5/5.0 -
the front desk lady is very rude & abrupt, not very good with customer service at all