Crash Champions #0838 Manchester
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent team and service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Efficient and quick!
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Paint job on my newly replaced bumper has deep gouges over a foot long that go all the way to the plastic as well as large scuffs in the clear coat.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Bumper paint has gouges all the way to the plastic and cloudy marks in the clear coat. Sticky white residue that won't come off (looks like Bondo) was left on my black leather steering wheel and the passenger seat upholstery.
Customer Service - 2.5/5.0 -
Everyone was pleasant enough to deal with while I was scheduling the work and while it was in the process of being done they kept me updated but the sloppiness of the final result marred an otherwise good impression.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
They were extremely nice, however, I barely got updates. All updates seemed to come through the rental car company. I received a call at 2:15 on a Friday that I could pick car up between 2:30-430. That did not give me adequate time when working g to plan for car pick up. Resulting in me having to call nationwide to extend car rental. This would have been unnecessary had I had notice on pick up time to arrange transportation, move meetings and plan for a 30 minute ride.
My Experience - 5.0/5.0 -
All good!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very likely! They were much faster at getting my car in AND out before other Crash Champions. My car wouldn’t even be IN yet if I had selected another location.
Repair Quality - 5.0/5.0 -
It looks great! The paint job blends seamlessly into the car and it looks like the damage never happened
Customer Service - 5.0/5.0 -
Michael and Lisa were wonderful throughout every step of the repair. They made sure I was up to date on every step of the repair, and even helped me navigate getting my rental.
Returned Clean
My Experience - 5.0/5.0 -
Everyone was friendly, knowledgeable and everything was done quickly from setting up estimate appointment to getting that to insurance and then scheduling repairs and letting me know to use enterprise auto rental. It all saved me time and stress over this. The fact the the Hartford, Crash Champions and enterprise worked together made this very easy.
Likely to Recommend - 5.0/5.0 -
Very pleased with the service, friendliness and knowledge
Repair Quality - 5.0/5.0 -
Quick service and coordination between insurance crash champions and enterprise auto rental to make it really easy for me
Customer Service - 5.0/5.0 -
Very helpful
My Experience - 5.0/5.0 -
Communication was the best!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
my experience with crash champions was amazing! They made everything super easy and convenient and I would definitely recommend crash champions. Lisa was a saint
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Constant and efficient service and communication.
Customer Service - 5.0/5.0 -
excellent service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The professional maner of each employer was amazing, friendly and knowledgeable. The work paint job that eas done was amazing.
Likely to Recommend - 5.0/5.0 -
Excellent job done,, thankfully no one needs repair work .
Repair Quality - 5.0/5.0 -
Beautiful work was completed.
Customer Service - 5.0/5.0 -
Beautiful work was completed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
What an easy, pleasant experience! I highly recommend this shop! Friendly, helpful and loved the text updates! Thank you so much for making the repair of my Jeep such a great experience!
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
They were great, very responsive and answered all of my calls without ever making me feel like I was being annoying.