Crash Champions #0838 Manchester
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect repair, not one complaint!
Customer Service - 5.0/5.0 -
Not one complaint! They provided detailed information on my repairs and timelines. Continuously updated me each time there was an update to my car repair status and even were honest to the point of telling me which OEM parts were used and not used. The office personnel were very professional and friendly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Excellent Experience
Customer Service - 5.0/5.0 -
They cleaned my car's inside. They are great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From the moment David and I walked into their office we were treated like family! They only took two weeks to repair our SUV and it looks marvelous! Recommend Crash to all our family😎
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Friendly staff and we were informed every step of the way
Customer Service - 5.0/5.0 -
Couldn't ask for better
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Lisa was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Lisa is fantastic!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Top notch. Everything clear and organized as good as it gets
Returned Clean
Likely to Recommend - 2.0/5.0 -
Honestly, I think you guys are just too busy taking on too much work and the quality, or lack thereof is showing.
Repair Quality - 4.0/5.0 -
Quality looks good. A bit of uneven lines around one of the panels, but it may be the plastic
Customer Service - 2.5/5.0 -
Dropped the ball on communicsting ETA for repairs, missed repairs having to be reworked.
Likely to Recommend - 4.0/5.0 -
Work was good at this point.
Repair Quality - 4.0/5.0 -
The 4-6 week lead time turned into 8 weeks. Other than that the repairs look very good.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I cannot say enough about everyone in the shoppe. All very friendly and knowledgeable and explained everything that needed to be done with my car and had it ready for me before the original date I would not hesitate to bring my car back to them for anything
Likely to Recommend - 5.0/5.0 -
customer service, communication, and quality of work were all exceptional, and they made the entire experience smooth and stress-free.
Repair Quality - 5.0/5.0 -
They were professional, communicative, and genuinely cared about making sure everything was done right. My vehicle came back looking absolutely amazing like nothing ever happened. The attention to detail, quality of work, and customer service were top notch. They kept me updated throughout the process and made everything stress-free and easy to understand. You can tell they truly take pride in their work. I’m so thankful for the hard work and dedication of the entire team. Highly recommend Crash Champions to anyone needing repairs done right!
Customer Service - 5.0/5.0 -
They were Professional, friendly, communicative, and made the entire process stress-free. They kept me updated throughout everything and truly went above and beyond!