Crash Champions #0844 Cheyenne

4.9 (463reviews)
97%
1020 Dunn Ave,  Cheyenne,  WY  82001

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Tesla

Reviews (463)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for proactive communication, including frequent text and phone updates throughout the repair process. Timeliness was a recurring highlight, with numerous customers reporting their vehicles were completed ahead of schedule. The friendly, professional, and knowledgeable staff created a welcoming experience from drop-off to pick-up. Several customers also appreciated the complimentary interior and exterior cleaning of their vehicles. A small number of customers noted areas for improvement, including clearer pickup instructions, more accurate completion date estimates, and ensuring all components are properly reinstalled before vehicle return.
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"It was beautiful like when I drove it off the lot"
"The hail repair on my Toyota Highlander was great! My car looks brand new!"
"Their work was excellent as was their customer service"
"Repairs were done very well."
"Bad job. Having to take back so we will see. Very poor quality work and I think they knew it. ..." Read more
"Repairs were completed three days ahead of schedule."
"Vehicle was more than a week ahead of schedule! Great experience."
"They had my car done & detailed before I even had to go get a rental car. In less than a week! Thats awesome!!"
"Vehicle was ready 8 days before predicted date."
"Way ahead of time and it was communicated daily the anticipated finish date which is very appreciated!!"
"The communication was amazing you know what they are doing with your car from beginning to end you don't have too worry about when your vehicle ..." Read more
"Communication goes beyond the frequent text messages and were helpful as we navigated insurance processes."
"Being updated on each step of the repairs was wonderful. It was very nice to get my vehicle back, cleaned ..." Read more
"Excellent communication!"
"... customer service was professional but imperfect. More thorough communication on pick up would improve this score." Read more

Likely to Recommend

Yes, I would recommend

Repair Quality

Great job!!! Don’t go out of business!

Customer Service

Great

Returned Clean

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Repair Quality

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Returned Clean

My Experience

Great job. Good people. Kept me updated on progress . Fast and quick

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Great people. Kept me informed on progress

Customer Service

Returned Clean

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My Experience

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Repair Quality

Everyone was kind and professional. Service was quicker than expected. Got my car back cleaner than I brought it in.

Customer Service

My Experience

Treated really good and professionally. Got the work done on a timely manner and did a very good job.

My Experience

The work was great. I was always in the loop.

My Experience

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Returned Clean

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Repair Quality

Very satisfied

Customer Service

Returned Clean

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Repair Quality

Customer Service

They kept us updated with everything that was going on. From the very start of going in there to get my vehicle inspected to picked up. They were super friendly. I have 2 toddlers and they were so nice to them also.

My Experience

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Returned Clean

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My Experience

Thanks for the extremely efficient repair service!!

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Likely to Recommend

I have and will continue to recommend them to friends and coworkers

Repair Quality

Outstanding repair work was amazed on the contact made keeping me informed of the progress and quality of the completed work

Customer Service

Outstanding repair work was amazed on the contact made keeping me informed of the progress and quality of the completed work

Returned Clean