Crash Collision and Repair

4.9 (73reviews)
97%
190 Schumans Beach Road,  New Braunfels,  TX  78130

In operation 8 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (73)

Likely to Recommend

I have already referred 3 people to Crash Collision

Repair Quality

I love the work done by Crash Collison. My car looks like new.

Customer Service

Mike helped me and made everything easy.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Awesome experience!

Repair Quality

All went so very well. Thanks so much? Great communication and outcome. The truck is perfect!!

Customer Service

Mike! Work his weight in gold. Fast communication. Always very helpful!

Returned Clean

My Experience

let me know ahead of time of issues and very knowledgeable of work needed. Finish the job with minor issues didn't rush job. His intentions was always his clients foremost satisfaction of good work and didn't rush.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I am going to recommend Crash Collision every chance I get.

Repair Quality

Best experience I have ever had dealing with a collision shop for an insurance claim. I have no other words than keep doing what y'all are doing, because it shows in your customer service and the quality of work that was done from the finished product.

Customer Service

Mike made sure I was i notified through every step of the process, giving me thorough information on the status of my truck.

Likely to Recommend

Already have

Repair Quality

Explained in detail what my 2 options would be.

Customer Service

I dealt with Mike and I actually liked everything about him. First impression is a lasting impression. The other 2 staff members where helpful as well.

Returned Clean

Likely to Recommend

I actually already have recommended them to friends.

Repair Quality

They did a great job with the bodywork and repairs and went above and beyond with cleaning the car when done.

Customer Service

Very personable staff who are always available for questions.

Returned Clean

Likely to Recommend

Repair Quality

They were excellent. Everything went as planned. Did a great job. Very good at communication with me.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I had to take my vehicle back. My vehicle is still in Crash Collison's possession reworking everything. I did not want to take this survey yet because I do not have the final product. With the initial work, I am very disappointed. Things are still broken and I feel is unsafe to drive. An OE part is missing that was not broken. An aerosol spray can of clear coat was lodged in my engine compartment.

Customer Service

Mike has been trying his best to get my vehicle fixed. It would be nice to get phone calls on the work status, instead of me calling to find out.

Returned Clean

My Experience

Great communication throughout the process. Truck looks brand new and is spotless.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service