Crews Collision Center

4.7 (1,930reviews)
97%
8199 Rivers Avenue,  North Charleston,  SC  29406
Services
  • Insurance Company Assistance
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
GM
I-Car
Subaru

Reviews (1,930)

Likely to Recommend

Repair Quality

Like new

Customer Service

Was excelent. Called and received several calls and all were handle in a professional, curtious manner

My Experience

Thank you for your help and excellent service.

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Customer Service

My Experience

My Experience

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Customer Service

Likely to Recommend

Repair Quality

Looks great

Customer Service

Very happy with the service

My Experience

Thank you it looks as great

Likely to Recommend

Repair Quality

The whole Crews team was awesome. Vince was very professional and Tate kept me informed.

Customer Service

Laura was very inviting

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

The service and quality of work was good

Repair Quality

Customer Service

My Experience

My Experience

Looks really nice, now need a paint job

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very much satisfied, thank u

Likely to Recommend

Was satisfied, anytime I?m satisfied I recommend others

Repair Quality

Very much satisfied

Customer Service

Customer service was good too

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Customer Service

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Customer Service

My Experience

You did a great job and thanks so much for all the great work!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

I already spoke with someone about this, but the repairs were not completed correctly. There was clear coat in places it shouldn't be, imperfections in the paint that was applied (a second inspection by another party determined that it was never buffed after painted), extra parts (and I have no idea what they go to), the entire car wasn't inspected and the entire right rear part of the car that had collided with the coyote was left untouched (it came back to me with coyote guts still on it, not washed or inspected), a part that was damaged and needed to be replaced was not touched, my front passenger side door was apparently taken apart and re-painted when that wasn't part of the job (evidence in the bubbles that were left on the door and the fact that the door panel was scratched when disassembled) and it was put back together incorrectly--with wires hanging out of the door--so that the door didn't function properly. Additionally, I had asked that the eyesight housing be looked at, they never looked at it and when I asked about it on pick-up the technician had no idea what I was talking about and made me drive him around in my car to "show him."

Likely to Recommend

Repair Quality

I have many issues with the job performed: didn't look at or fix everything that needed repairs, poor quality of work, sloppy work, broke my passenger side keyless entry, didn't understand basic Subaru technology.

Customer Service

I was told they would be able to get my car in for repairs and to expect a call from them to set up an appointment. When the call never came, I called and was told that they wouldn't be able to fit me in. Eventually they got me in, but communication was slow and poor. I asked them to look at several things, I was told a note would be made for the mechanics...when I picked up my car they never looked at the items I asked them to look at, and there were no notes annotated. Luckily I have email correspondence proving I asked them to look at these things because they didn't believe me. Worst of all, they made me drive them around to "prove" it to them, and demonstrated a lack of knowledge on subaru technology.

Likely to Recommend

Repair Quality

Customer Service