Crews Collision Center
- Insurance Company Assistance
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
1. I do not wish to be further contacted. Iâd like to keep up with the same âquality serviceâ I was given. 2. I was told I would be contacted on phone and email the different stages of my vehicles repair. It wasnât until I called Vince to find out how my car was doing, did I receive any info. 3 days later.... again, I called Vince to find out if my car was ready. When I arrived at the crews collision center I was ignored and made to wait 30 minutes before being served. All together 2/10. Would not return for more services.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Communication needs to be improved between collision center and customer.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
It took a bit longer to get my car back than expected but the car looks brand new.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
Didn?t even repair a big issue and had to have it take even longer To get it fixed after they told me the car is complete and I went to pick it up and noticed that it wasn?t fixed
Customer Service - 3.5/5.0 -
Pretty decent
My Experience - 5.0/5.0 -
Thanks, job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Cecil stayed in touch on dates and my car looks like new.They even cleaned interior thanks & would use Crews again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Lack of communication from "original" rep. Had vehicle an extra week for a HID bulb costing me money on a rental. The work was of high quality but the service was not
My Experience - 0.0/5.0
Likely to Recommend - 0.5/5.0 -
I thought that taking my Chevrolet Truck to a Chevrolet Body Shop would produce the best results. Sadly I was disappointed to have my truck in Crews Chevrolet Collision Center for over 5 weeks. almost 4 weeks just to repair or re-do things that I found wrong when I was told that ?she was ready and looked beautiful and that they had done the final inspections and the QC people had said it was ready?. If they would have done this job correctly I had two other cars I would have had them paint. Now there?s no way I would bring them there. It?s not worth the hassle.
Repair Quality - 3.0/5.0 -
The overall paint job is good but their attention to detail was terrible!
Customer Service - 2.5/5.0 -
I called numerous times to get updates on my truck and left messages and didn?t receive call backs on the majority of the calls.
My Experience - 5.0/5.0 -
You all did a great job repairing our car's damage. Thank you so much. Mary Jo and Paul
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Set up an appointment for Monday. I was told it would take 3 days for the repair. Brought car in on Monday.morning. On Friday afternoon I called to learn status of my repair. Note: I did not receive any update on car status during the week. I was told on Friday that my car was finished and was taken to be cleaned-up (washed). I showed up on Saturday morning to pick-up my car. The car was still in the clean-up area. It took over an hour to get my car back and the paperwork processed.
My Experience - 5.0/5.0 -
Working with Cecil was great. He kept me informed and and updated with the repair status, which made coordinating my work and family obligations much easier. The repair folks did a great job with fixing up my car as well. Definitely a positive experience.