Criswell Body Shop
In operation 51 years.
We repair all makes and models, and work with all insurance companies.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 9:00 am - 3:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied!
Customer Service - 5.0/5.0 -
Again, very satisfied!
Returned Clean
Likely to Recommend - 3.5/5.0 -
The cost of the services is too high! Its too expensive for me. The Chevrolet shops were servicing fait all over before covid pandemics,after pandemic only one dealship was left to get my fait car service and that was in Gaithersburg ( 1hr 20mins) from where I live. So I believe this shop is not as affordable as it could be and they are the only one . They could careless about me and my car. Where are the coupons?
Repair Quality - 4.0/5.0 -
Im not sure, maybe just intimidate with the cost of everything. The workers seems to be friendly. The manager of service shop she's is good.( She's a 9)
Customer Service - 4.5/5.0 -
The fait customer service was fine very helpful. However this is the only Fait dealership around. I have to use this shop. Bucky was great I would give in a 10 on customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0 -
Nice job.
Customer Service - 1.0/5.0 -
Poor.
Returned Clean
My Experience - 5.0/5.0 -
Fast. In and out! Perfect!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I did not have a good experience in communicating with the body shop from Start to finish.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
Car was dropped off May 22nd and not reday until June 8th. I understand the problem was a combination of insurance and service but service did not do anything special for me that was accomodating. The work needed was minor and should never have taken that long.
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Charles was great his patience and helping me when I was upsat.
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
Just the timing two months besides that everything was fine, couple issues ..
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will recommend Mike and Criswell to all family and friends. Mike is great to work with, and I am very pleased with the quality of workmanship.
Repair Quality - 5.0/5.0 -
Great communication and quality craftsmanship. Mike kept me in the loop during the whole process.
Customer Service - 5.0/5.0 -
Top notch communication and ability to answer questions
Returned Clean
Likely to Recommend - 5.0/5.0 -
Will be a customer for ever
Repair Quality - 5.0/5.0 -
Perfect Mike Eastlake was the best I have ever worked with he went above and beyond to satisfy
Customer Service - 5.0/5.0 -
Perfect Mike Eastlake was wonderful he went about and beyond My car looks great
Returned Clean
Likely to Recommend - 1.5/5.0 -
Will recommend when issue is resolved
Repair Quality - 2.0/5.0 -
The issue was not resolved
Customer Service - 1.5/5.0 -
Issue not resolved
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Painted and disassembled my car without permission
Customer Service - 0.5/5.0 -
Received two texts over the course of three weeks.
Returned Clean
My Experience - 5.0/5.0 -
Appreciated the updates. Thanks to Justin for explaining the process. Also appreciated the itemized breakdown of services and repairs. Thanks for the exterior cleaning and tire detailing.
Likely to Recommend - 3.0/5.0
Repair Quality - 1.5/5.0 -
No update until the last minute, have to call the advisor multiple times to find out what’s the repair status
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Not sure if I would recommend bring my Corvette back to the paint shop and recommending someone for the paint shop. I think a lot it could’ve been done better communication could’ve been better options to paint. My car could’ve been better so I think I would probably not recommend someone to bring a car here to be painted.
Repair Quality - 2.0/5.0 -
Yes much less than I expected when I chose to bring my corvette to Criswell. I have purchased my cars there, had many of my cars repaired there as well. First time I've ever experienced this type of service.
Customer Service - 2.0/5.0 -
The communication between the Service and me was not what I expected or I’m used to
Returned Clean
My Experience - 5.0/5.0 -
Great work. The paint looks great. And they got it done quickly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The only concern now they seem two little dense, and it said it looked like it was painted, before I got it . so I’m waiting on a response on that thanks.